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Matthews Hyundai of Greece - Service Center

Rochester, NY

4.6
340 Reviews

340 Reviews of Matthews Hyundai of Greece - Service Center

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April 19, 2023

I really appreciate Todd Sharping looking after my car. He really does a great job. More

by RLEE625153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Sharping - Service Dept
April 18, 2023

I appreciate the mechanics service to my car! Dan has always been exceptional and always willing to answer any kind of questions that I have. More

by jasonamering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Pagano
April 15, 2023

You did a wonderful job servicing my vehicle today. I so appreciated the wonderful customer service and support. Your new building will be great. Can't wait to see it and all the wonderful people that More

by Scuster2067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Pagano
April 15, 2023

Eric Provided an explanation of the problem and corrective measures if needed. Originally quoted a service cost but waived this at pick up. Very much appreciated! More

by ncampan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric in Service
April 14, 2023

I appreciate the mechanics service to my car, and the Extra attention to details and suggestions to me regarding the "health" of my vehicle PARTICULARLY attention to SECURITY measures and decals on my ve More

by ABORIGINHESE15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Kelsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Sasso, Tray Duvall, John Schneider
December 14, 2022

Do NOT go to this dealership! ! My new elantra would not accept gas and it took 4 trips to Matthews before it was fixed and it was returned with a dent in it. My key fob fell apa More

by Dixie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Skcharping
May 04, 2020

UPDATE SPOKE TO THE GENERAL MANAGER WHO WAS JUST AS RUDE!!! DIDNT WANT TO TELL ME HIS NAME AT FIRST. HES AWARE OF WHAT THEIR WORKER TOLD ME THAT IT HAPPENED UNDER THEIR WATCH BUT THEY ARE REFUSING TO F More

by Nyikabecoats
Recommend Dealer
No
Employees Worked With
Service Dept
March 26, 2018

HORRIBLE They lied to me. Just because I'm a female they think I don't know anything about cars. From making the appointment until I left there I was totally d More

by BB
Recommend Dealer
No
Employees Worked With
I don't remember
March 11, 2018

HORRIBLE AND DISHONEST SERVICE If I could rate negative I would. I leased my first car through fuccillo greece in 2014 and came back after a 4 year lease was up to lease a new vehic More

by cmoody3512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager Tom
March 13, 2017

Uneducated mechanics Service representative Rhonda is fabulous. Unfortunately, she had the job of telling me that their service guys screwed up my car. I brought my car t More

by Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
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