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Matthews Hyundai of Greece - Service Center

Rochester, NY

4.6
345 Reviews

345 Reviews of Matthews Hyundai of Greece - Service Center

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May 02, 2023

The service department was very polite and accommodating. They all worked as a team to get my car in and out. My rep, Todd, was friendly and very professional. More

by suecvet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Scharping
May 23, 2023 -

Matthews Hyundai of Greece responded

We're catching up on reviews and appreciate your feedback and business!

May 01, 2023

Service department always gets done the job my palisade needs every time I take it More

by DMINDY24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 23, 2023 -

Matthews Hyundai of Greece responded

We're catching up on reviews and appreciate your feedback and business!

April 30, 2023

The sales team is outstanding and the service department has serviced our vehicle 2x and has been great each time. More

by cmammarello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tray Duvall
May 23, 2023 -

Matthews Hyundai of Greece responded

We're catching up on reviews and appreciate your feedback and business!

April 30, 2023

They did best to get car fixed and get me out. Todd service rep was extremely helpful. As was the rest if the staff. More

by natalek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tray Duvall
May 23, 2023 -

Matthews Hyundai of Greece responded

We're catching up on reviews and appreciate your feedback and business!

April 30, 2023

I appreciate the polite service and the Lyft ride after my car was finished. The Matthews Kia shuttle van driver was an obnoxious jerk though. As my Lyft driver was turning into the dealership, the shut More

by michael814a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service gentleman whose name I didn’t catch
May 23, 2023 -

Matthews Hyundai of Greece responded

We are catching up on reviews and We sincerely apologize for the actions of our driver! Thank you for letting us know and this will be addressed!

April 29, 2023

This dealership has very caring individuals who care about making your visit the best it can be. More

by ALTONCARELOCK46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
May 23, 2023 -

Matthews Hyundai of Greece responded

We're catching up on reviews and appreciate your feedback and business!

April 29, 2023

Courteous, kind service, they went out of their way to make my visit quick and enjoyable. More

by Scottjsargeant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Schneider
May 23, 2023 -

Matthews Hyundai of Greece responded

We're catching up on reviews and appreciate your feedback and business!

April 28, 2023

Matthews always gives great service and the people are friendly and professional Is great working with them. More

by DJD4328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone in Service Dept. Todd and everybody else, don't know names
May 23, 2023 -

Matthews Hyundai of Greece responded

We're catching up on reviews and appreciate your feedback and business!

April 27, 2023

Place is under construction. It was a mess that they shovel me to the dealership. Next-door More

by MRIVERA251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
May 23, 2023 -

Matthews Hyundai of Greece responded

We apologize for your experience as we are undergoing construction. We appreciate your business and hope you can return once our facility is newly remodeled.

April 26, 2023

Excellent service always Todd is very helpful and explains what needs to be done and work is completed in a timely manner More

by SARAH.E.FREEMAN.47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd in the Service department
May 23, 2023 -

Matthews Hyundai of Greece responded

We're catching up on reviews and appreciate your feedback and business!