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Matthews Hyundai of Greece - Service Center

Rochester, NY

4.6
346 Reviews

346 Reviews of Matthews Hyundai of Greece - Service Center

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May 18, 2023

I was very happy with the service I received. Everything was explained clearly, and I was made aware of any additional service before it was performed. More

by max.sennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Pagano
May 23, 2023 -

Matthews Hyundai of Greece responded

Hi Max-We appreciate your business and feedback!

May 17, 2023

I worked with Eric recently when my engine was on its way out and started a weird knocking noise. Eric was wonderful in walking me through all of the steps they would take if I had a warranty that covered t More

by SONI.PREBLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
May 23, 2023 -

Matthews Hyundai of Greece responded

We're so glad to hear that Eric was able to assist you! We appreciate you choosing Matthews and the great review!

May 15, 2023

They didn't go above and beyond. And still didn't check the leak in sunroof I asked, again. The reason I was back was them breaking a lug nut off and never tell me about it until More

by LOUSBOYZ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Matthews Hyundai of Greece responded

Hello- We are catching up on our reviews and see that we missed this. Your business and concerns are important to us and if this has not been resolved, please reach out to Service Manager Ashley Salamone at 585-720-9000.

May 14, 2023

I have dealt with Todd over many years ,and have found him to be very helpful with any questions I might have about any repairs needed. HE has always been a pleasure to work with. More

by SHORTON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd in service dept.
May 23, 2023 -

Matthews Hyundai of Greece responded

Thank you for your continued business and the great review!

May 14, 2023

The turn around time to repair my Sonata was not only excellent but impressive. Todd Scharping was in touch with me every step of the process. More

by seelerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Scharping
May 23, 2023 -

Matthews Hyundai of Greece responded

We're so glad to hear you had a great experience with Todd! Thank you for your business and we hope you continue to enjoy your Sonata!

May 11, 2023

In less than hour my car was done, great work . Thank you so very much More

by JROBERT0901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David LaCross
May 23, 2023 -

Matthews Hyundai of Greece responded

Thank you for your business and the great review!

May 11, 2023

Under construction but still great service. Can’t wait to see what it looks like when done. Keep up the good work More

by dpagano0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Dondorfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Matthews Hyundai of Greece responded

Thank you for your continued business and patience during construction!

May 11, 2023

Thank you for your services very nice and polite staff good location everything was done as said it was. More

by rosasantiago6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Matthews Hyundai of Greece responded

Thank you for your business and the great review!

May 09, 2023

Great staff,very professional and knowledgeable. Always with a smile and ready to help everyone. More

by DebHochadel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Sherring
May 23, 2023 -

Matthews Hyundai of Greece responded

We're so glad to hear you had a great experience with us! We appreciate your business and the great review!

May 04, 2023

Limit one coupon? Should have more than 1 coupon? Break job coupon They declined oil changing coupon and air filter coupon More

by SOSIA1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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