Matthews Hyundai of Greece - Service Center
Rochester, NY
348 Reviews of Matthews Hyundai of Greece - Service Center
Really appreciated the ride to and from the KIA store while my service was being completed, it went much quicker than I expected. Great customer service, looking forward to seeing the new building. while my service was being completed, it went much quicker than I expected. Great customer service, looking forward to seeing the new building. More
Always up front, repairs done properly when promised, good communication, friendly staff, never a problem. good communication, friendly staff, never a problem. More
Dan did an excellent job explaining my options since I was waiting for service and you have no waiting area while under construction. He also gave me some maintenance updates. Very professional. Nice job was waiting for service and you have no waiting area while under construction. He also gave me some maintenance updates. Very professional. Nice job Dan! More
I Always have had great customer service and friendly atmosphere everyone goes above and beyond atmosphere everyone goes above and beyond More
In spite of major ongoing construction and a booked schedule, Mathews was able to fit me in,, provided two way transportation, and speedy service. Overall the best dealership experience I've had .. gr schedule, Mathews was able to fit me in,, provided two way transportation, and speedy service. Overall the best dealership experience I've had .. great job! More
I was informed that I would receive my receipt in the mail for services done, but I have not. I have scratches and paint on my car that I did not have before I dropped off my car. Disappointed. mail for services done, but I have not. I have scratches and paint on my car that I did not have before I dropped off my car. Disappointed. More
With CONSTRUCTION, DROPPING MY CAR OFF WAS A NIGHTMARE. finally AFTER EXPRESSNG MY ANGER a GENTLEMAN NAMED Dale acme over and told me to park on side of bldg-and there were no spots. He saw how frustrat finally AFTER EXPRESSNG MY ANGER a GENTLEMAN NAMED Dale acme over and told me to park on side of bldg-and there were no spots. He saw how frustrated I was and told me pull in service garage and he would get my keys (already dropped in overnight slot. Then as Alwas my service Tech was great.He always goes the extra step to make things good, He really does the job well! I do Recognise how difficult it is for all working there so--- KUDOS to TODD! ( and Dale-wherever he came from) More
Comment on anti-theft software installation. Small sticker is on the driver's window- from what I've seen on TV, it's mostly the back window behind the driver that gets broken. - why not put th Small sticker is on the driver's window- from what I've seen on TV, it's mostly the back window behind the driver that gets broken. - why not put the sticker there? Also, no instructions given on how to activate the software - a one-page instruction sheet would have been helpful. More
it's under construction, had to go somewhere else to even sit. needs to be somewhere. or a car to take you somewere sit. needs to be somewhere. or a car to take you somewere More