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Matthews Hyundai of Greece - Service Center

Rochester, NY

4.6
349 Reviews

349 Reviews of Matthews Hyundai of Greece - Service Center

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November 05, 2024

Always a timely with the appointment with quality service and a pleasant and knowledgeable staff. More

by martywho300
Recommend Dealer
Yes
Employees Worked With
None listed
Nov 15, 2024 -

Matthews Hyundai of Greece responded

Hi Marty- We’re so glad to hear you had a great experience with our team! Thank you for your business and the great review!

November 04, 2024

They are always quick to get me in for service. Very much appreciated, hope it continues. More

by SUNNY_DMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 15, 2024 -

Matthews Hyundai of Greece responded

Hi- Thank you for the perfect review!

November 03, 2024

Staff was very friendly on the phone and in person. They were able to get me in same day when I got a nail in my tire. Thank you! More

by MIRFISCH29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Contestabile
Nov 15, 2024 -

Matthews Hyundai of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

November 02, 2024

Todd is always wonderful. Ashley is the best. I use matthews for my service because I trust them More

by Tanya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Minarik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd
Nov 15, 2024 -

Matthews Hyundai of Greece responded

Hi Tanya- We’re so glad to hear you had a great experience with Todd and Ashley! Thank you for your business and the great review!

November 02, 2024

Everybody was super kind while I was waiting for my vehicle. Making sure I didn't need anything while I was waiting. They kept me well informed on the timeline and on how long it would be. More

by mememat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Nov 15, 2024 -

Matthews Hyundai of Greece responded

Hi-Thank you for the 5 Star Review and your business!

November 01, 2024

A whole new facility. It is modern and clean. The personnel I dealt with were great. The service was done faster than expected. I would recommend Matthews . More

by eljohnaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don' remember names
Nov 15, 2024 -

Matthews Hyundai of Greece responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

November 01, 2024

The newly renovated space is great. All the people I dealt with were very friendly and helpful. Our salesperson, Billy, was especially helpful and took a great interest in helping us g More

by JKLILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Blattner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Matthews Hyundai of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

October 29, 2024

Service advisor was helpful and worked to get defective brake lights operational without prior appointment. More

by POOLNET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared from service
Oct 29, 2024 -

Matthews Hyundai of Greece responded

Hi-Thank you for the 5 Star Review and your business!

October 29, 2024

Easy and great service. We appreciated the help getting a new Ioniq 5! Thank you. More

by erica.b.tickle
Recommend Dealer
Yes
Employees Worked With
Mark O
Oct 30, 2024 -

Matthews Hyundai of Greece responded

Hi Erica -We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

October 28, 2024

You raised the prices of oil changes. I used to pay 30/40 dollars less. Now it's the same price as going to Jiffy Lube. There's no longer a reason to come there. More

by mrlgperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't work with any of them