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Matthews Hyundai of Greece - Service Center

Rochester, NY

4.6
529 Reviews

529 Reviews of Matthews Hyundai of Greece - Service Center

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June 09, 2025

We have been customers for many years and are always completely satisfied with our service appointments. The personnel are warm, friendly & very helpful! More

by okrobinson14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley, service manager
Jun 09, 2025 -

Matthews Hyundai of Greece responded

Hi- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

June 09, 2025

I noticed a bubble on my tire and was very concerned. It was a Saturday morning and I decided I should go directly to the dealership and if I needed to leave my car I would. To my surprise Jerry not on More

by kellyduke12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
Jun 10, 2025 -

Matthews Hyundai of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

June 08, 2025

Eric has gone above and beyond helping us work with the warranty company, getting our repairs done. He kept us informed of all their findings, and all the repairs before they were done. We would also like More

by tmcwise5899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashely
Jun 09, 2025 -

Matthews Hyundai of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

June 06, 2025

No complaints on the service department. My car was serviced rather quickly. There is a nice waiting area and everyone was friendly. More

by JOSICAT20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Matthews Hyundai of Greece responded

Hi- Thank you for sharing your positive experience with us. We are delighted to hear about the smooth transaction and our team's dedication. We appreciate your trust and look forward to serving you again soon!

June 06, 2025

When my car got towed in to Matthews Hyundai in Greece I did not know what to expect. But the service department reached out quickly and put all my fears to rest. They got me back on the road the same day! More

by CJAMES14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Massimo Castelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Matthews Hyundai of Greece responded

Hi- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

June 05, 2025

They had my car in and out in record speed when I brought it there for maintenance. More

by EMILYMARLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Minarik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Matthews Hyundai of Greece responded

Hi- Our Team is committed to providing each of our customers with the best automotive experience and we’re happy to hear they delivered! We sincerely value your business and look forward to your next visit! Happy driving!

June 05, 2025

Very helpful and We had a very good experience with the sales, service and finance people. The facility was very comfortable, and we would recommend doing business with them. More

by lathropr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Matthews Hyundai of Greece responded

Hi- Our Team is committed to providing each of our customers with the best automotive experience and we’re happy to hear they delivered! We sincerely value your business and look forward to your next visit! Happy driving!

June 02, 2025

Very professional and informative about what needed to be done and the approximate cost of all the services needed More

by bodenrw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Matthews Hyundai of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

June 02, 2025

I was not expecting to be told to go half on a battery for a vehicle we just purchased because a tow truck driver assumed I left my lights on in which I didn't More

by ARTHURKING1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Matthews Hyundai of Greece responded

Hi- Thank you for reaching out to us regarding your recent visit. We apologize for any frustrations you experience and are looking into this with our Team. In the meantime, we thank you for your patience and look forward to speaking to you soon.

June 02, 2025

Great customer service,knowledgeable people and good customer experience always encourage customers to share their experiences More

by IKKIK7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Matthews Hyundai of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!