Matthews Hyundai of Greece - Service Center

Issue with my car always comes back. Not the dealers fault but annoying. Just waiting for the light to come back on like it has since I bought it new. Not the dealers fault but annoying. Just waiting for the light to come back on like it has since I bought it new. More

The dealership is a mess due to a major remodel construction project. They are using the Kia dealership they own about a half mile up the road for a customer waiting area. I was there for Hyundai r construction project. They are using the Kia dealership they own about a half mile up the road for a customer waiting area. I was there for Hyundai recall number 235 tow hitch harness. The notice from Hyundai said it should take less than an hour but the vehicle may be needed longer. I had a 1:00 appointment. The service person upon my arrival said the repair should take about 45 minutes. I was shuttled to the other nearby dealership. I was shuttled back and picked up my car just before 5:00. Almost four hours for an appointment that I thought would take half that time at most. To top it off when I got home and checked out the repair job I found that the replacement fuse that was installed is missing the top plastic cover that I assume helps protect the electric component and also indicates the amperage of the fuse. If a replacement fuse is ever needed I can only assume that it should be a 15 amp fuse because that’s what is mentioned in the recall notice. More

Even in all the work getting done to the building the service team is great. service team is great. More

Excellent communications. Service personnel are friendly and professional. Cars are great quality. Time to complete Service for me has always been reasonable. Service personnel are friendly and professional. Cars are great quality. Time to complete Service for me has always been reasonable. More

Satisfied with the service and thr explanation of how the chip works to stop the stealing of the vehicle chip works to stop the stealing of the vehicle More

They know what they are doing Very well organized and fast easy to make an appointment fast easy to make an appointment More

The customer service always comes through when I need help very reliable friendly and dependable. help very reliable friendly and dependable. More

People were nice and efficient. There were plenty of opportunities to change or remind of the appointment. There were plenty of opportunities to change or remind of the appointment. More

Amazing thank you so much for all the hard for and professionalism you have. I was more than pleased with my service professionalism you have. I was more than pleased with my service More

Very unorganized. Got my car back with more problems. They never vacuumed or had my car detailed from the broken glass so I’m still finding it all over my car which is Got my car back with more problems. They never vacuumed or had my car detailed from the broken glass so I’m still finding it all over my car which is not ok bc I drive around children. More