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Matthews Hyundai of Greece - Service Center

Rochester, NY

4.6
348 Reviews

348 Reviews of Matthews Hyundai of Greece - Service Center

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September 10, 2023

Matthews Hyundai always does a great job with my cars and this weekend was no exception as they took care of my car at a major interval and also were truthful about work that wasn’t needed - saves me 100’s o More

by bhartle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kelsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Entire service dept
Oct 02, 2023 -

Matthews Hyundai of Greece responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business

September 02, 2023

The team was amazing from start to finish. They helped me to the best of their ability given my situation and made it simple and easy. Will always recommend Matthews as a reliable shop. The wa More

by thebriguy90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric - Service
Oct 02, 2023 -

Matthews Hyundai of Greece responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

September 01, 2023

The dealership is great with services. I had to leave my car for a little while and was given a loaner in the meantime. The communication is great, as they keep you updated along the way. More

by alyonalysenko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
Oct 02, 2023 -

Matthews Hyundai of Greece responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

September 01, 2023

This was my 1st time at this service center. I know that there is a lot of construction going on. My car was there for almost a month before I got it back. When brought the loaner car back, I wa More

by jpentycofe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Schneider
Oct 02, 2023 -

Matthews Hyundai of Greece responded

We apologize for your recent experience. We will use your feedback as a learning tool for our Team to provide you a better future experience. Thank you for letting us know.

August 30, 2023

Mathews Hyundai of Greece has been so helpful to me as a Hyundai customer. I feel completely comfortable & confident with their service department! More

by Pixymb49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval, mechanic, Ashley in Service department
Aug 30, 2023 -

Pixymb49 responded

I am a verified customer! V. Schneider

Oct 02, 2023 -

Matthews Hyundai of Greece responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 21, 2023

Everyone was very friendly and helpful. I would highly recommend them to family and friends. More

by PYLEWIS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews Hyundai of Greece responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 20, 2023

Todd and Dan are the best hands down. Thanks guys for always fitting me in. No matter what issues I encounter More

by lottabody1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Oct 02, 2023 -

Matthews Hyundai of Greece responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 17, 2023

GOOD CUSTOMER SERVICE. MY 5TH HYUNDAI I AM LOYAL TO THE BRAND. I will continue to do so. More

by LEOLILLY219
Recommend Dealer
Yes
Employees Worked With
Todd service as well as your service Mgr who's name escapes me.
Oct 02, 2023 -

Matthews Hyundai of Greece responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 15, 2023

Over four months of waiting for my car to be fixed just to pick it up and still have shards of glass all over the interior and the vents. More

by Nope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
August 15, 2023

They were able to get my updates done early. They were quick, polite, and helpful. More

by nlgemme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tray Duvall
Oct 02, 2023 -

Matthews Hyundai of Greece responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

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