Matthews Hyundai of Greece - Service Center
Rochester, NY
383 Reviews of Matthews Hyundai of Greece - Service Center
They were polite accommodating, resolved the issue, friendly, courteous service. I had no appointment, but they were able to see my car, and also provide me with a loaner until my car was serviced. friendly, courteous service. I had no appointment, but they were able to see my car, and also provide me with a loaner until my car was serviced. More
Every time I go to Matthews it's always a good experience, top Every time I go to Matthews it's always a good experience, Eric is a great person to work with. He gets me in and out as fast as poss experience, top Every time I go to Matthews it's always a good experience, Eric is a great person to work with. He gets me in and out as fast as possible, thank you for having Steff like him. More
I have been going to Matthews (still am) for years and years. I have always been treated kindly and service never forced me to do anything but will let me kno if something will need to be replaced or will years. I have always been treated kindly and service never forced me to do anything but will let me kno if something will need to be replaced or will need replacing soon. With that information they let me do what I want with that. Sales is great too. They’re all wonderful! I recently had to have my engine replaced. They made that process so smooth. I got my car back and she’s working like new! I can’t thank them enough. I’ve heard horror stories with other states and I am so lucky to have Matthews so close by with great service. Thank you again! More
Lights are still on the dashboard, including low tire pressure and service is overdue. Have tried emailing service manager 2x, still haven't had an answer back. pressure and service is overdue. Have tried emailing service manager 2x, still haven't had an answer back. More
It was fast and thorough and was a pleasant wait in the new space, with good service with nice people. new space, with good service with nice people. More
called for appointment for inspection and oil change. Scheduled and not a long wait. Also set my phone in car back to Bluetooth. Scheduled and not a long wait. Also set my phone in car back to Bluetooth. More
Would have given 5 stars but my 1/9/24 service appointment got mysteriously dropped from the service calendar. I made that appt on 12/27/23 with Denise. When I called on 1/8/24 to confirm the ap appointment got mysteriously dropped from the service calendar. I made that appt on 12/27/23 with Denise. When I called on 1/8/24 to confirm the appt for the next day Denise answered the Matthews Auto phone and said I had no appt scheduled for 1/9/24 and they were all booked up. When I protested and asked to speak to a manager Denise said wait a minute let me get my MAGIC WAND. I told her that I did not want to hear about a Magic Wand and then Denise Hung up on me. Very unprofessional. Everyone ELSE in the service dept. was very professional knowledgeable, open minded and courteous. Ashley, Jared and Billy in sales are a credit to Matthews Auto. More
Love the clean new look. Very efficient set and the service team was terrific, specifically Todd the assistant service manager Very efficient set and the service team was terrific, specifically Todd the assistant service manager More