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Matthews Hyundai of Greece - Service Center

Rochester, NY

4.6
383 Reviews

383 Reviews of Matthews Hyundai of Greece - Service Center

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February 04, 2024

They were polite accommodating, resolved the issue, friendly, courteous service. I had no appointment, but they were able to see my car, and also provide me with a loaner until my car was serviced. More

by litsag1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
Feb 27, 2024 -

Matthews Hyundai of Greece responded

Thank you for choosing Matthews! We appreciate your business and the great review!

February 03, 2024

Very professional The crew kept me informed of developments and check on me to offer me coffee More

by djikoth87
Recommend Dealer
Yes
Employees Worked With
Jared
Feb 27, 2024 -

Matthews Hyundai of Greece responded

Thank you for choosing Matthews and the great review!

February 03, 2024

Every time I go to Matthews it's always a good experience, top Every time I go to Matthews it's always a good experience, Eric is a great person to work with. He gets me in and out as fast as poss More

by eaddison1970
Recommend Dealer
Yes
Employees Worked With
Eric Kovel
Feb 03, 2024 -

eaddison1970 responded

A great place too do business with, I rate them a 10 for there service.

Feb 27, 2024 -

Matthews Hyundai of Greece responded

Thank you for the awesome review and your business!

February 03, 2024

Todd is by far the biggest reason I keep coming back. His level of service is amazing. Thank you for the help! More

by ANTHONY_QUARTARO
Recommend Dealer
Yes
Employees Worked With
Todd S
Feb 27, 2024 -

Matthews Hyundai of Greece responded

Todd is the best! We're glad to hear he always provides you with a great experience!

February 03, 2024

I have been going to Matthews (still am) for years and years. I have always been treated kindly and service never forced me to do anything but will let me kno if something will need to be replaced or will More

by jalaina187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd S
Feb 27, 2024 -

Matthews Hyundai of Greece responded

Thank you for your continued business and the great review! We look forward to serving you again soon!

February 02, 2024

Lights are still on the dashboard, including low tire pressure and service is overdue. Have tried emailing service manager 2x, still haven't had an answer back. More

by DBEERS605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Hyundai of Greece responded

Hello-If your issues have not been resolved, please give General Manager, Massimo Castelli a call at 585-720-9000. Your business is important to us

January 29, 2024

It was fast and thorough and was a pleasant wait in the new space, with good service with nice people. More

by MMS02554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Minarik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryl Ballard
Jan 30, 2024 -

Matthews Hyundai of Greece responded

Thank you for choosing Matthews! We appreciate the great review and your business!

January 23, 2024

called for appointment for inspection and oil change. Scheduled and not a long wait. Also set my phone in car back to Bluetooth. More

by JCOREATHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd can't remember the young man who did inspection
Jan 30, 2024 -

Matthews Hyundai of Greece responded

Thank you for choosing Matthews to service your vehicle! We truly appreciate your business.

January 22, 2024

Would have given 5 stars but my 1/9/24 service appointment got mysteriously dropped from the service calendar. I made that appt on 12/27/23 with Denise. When I called on 1/8/24 to confirm the ap More

by ax66z
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Dondorfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Blattner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise
Jan 30, 2024 -

Matthews Hyundai of Greece responded

Thank you for letting us know about your recent experience. We will address with our Team and appreciate your business!

January 17, 2024

Love the clean new look. Very efficient set and the service team was terrific, specifically Todd the assistant service manager More

by ELAINECAUFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Scharping
Jan 30, 2024 -

Matthews Hyundai of Greece responded

Thank you for your patience during our construction and the awesome review! We appreciate your business!

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