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Matthews Hyundai of Greece - Service Center
Rochester, NY
348 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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348 Reviews of Matthews Hyundai of Greece - Service Center
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November 13, 2023
I had to work very hard to get satisfactory results from 9/19 break replacement. Very sad I had to endure multiple return trips to have them acknowledge the issue then fix it (this took over a period of 7 w 9/19 break replacement. Very sad I had to endure multiple return trips to have them acknowledge the issue then fix it (this took over a period of 7 weeks). Not impressed. More
by passportuklady
Verified Customer
November 03, 2023
When a significant "don't drive the car" problem occurred with my Sonata, Matthew's fit me in a full service schedule and fixed it. They also provided a free Lyft ride home. Everyone was preemptive and helpf with my Sonata, Matthew's fit me in a full service schedule and fixed it. They also provided a free Lyft ride home. Everyone was preemptive and helpful. More
by BIRTHMATTERS1
Employees Worked With
Todd Sharping
October 24, 2023
Dealership it’s under heavy renovation. Understandably, it is hard to schedule an appointment on short notice. They provide transportation to an austere dealership so you can wait comfortab Understandably, it is hard to schedule an appointment on short notice. They provide transportation to an austere dealership so you can wait comfortably while your car is being seen to. Hope the work is finished soon. More
by petegott
Employees Worked With
October 23, 2023
Very friendly and efficient. Polite and knowledgeable. Clean premises. The manager is very pleasant and helpful. Polite and knowledgeable. Clean premises. The manager is very pleasant and helpful. More
by rwyrsta
October 22, 2023
The service dept always always fits me In everytime i call they always go above and beyond they are amazing call they always go above and beyond they are amazing More
by TANYAR_31
Employees Worked With
Other Employees :
Eric and Todd from service , Tray Duvall
October 20, 2023
My husband and I took our 2017 Hyundai Santa Fe Sport to Matthews on late Friday afternoon because the check engine light wouldn't go out. Todd Scharping made an appointment on the spot for us! It ended up Matthews on late Friday afternoon because the check engine light wouldn't go out. Todd Scharping made an appointment on the spot for us! It ended up needing two O2 sensors, and they did the inspection that was due. Customer service was excellent. Todd kept us updated on everything from finding the problem, warranty coverage, ordering the parts, and when it was ready. Again, GREAT customer service! More
by khuff37
Employees Worked With
Todd Scharping, Assistant Service Manager
October 12, 2023
Excellent customer service and overall great experience. Fast service and friendly staff that kept me informed every step of the way Fast service and friendly staff that kept me informed every step of the way More
by RMBOPP
