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Matthews Hyundai of Greece - Service Center

Rochester, NY

4.6
383 Reviews

383 Reviews of Matthews Hyundai of Greece - Service Center

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March 09, 2024

When ever there is a issue with my hybrid Todd took care of it for me and kept me informed every time. Top notch service from Todd More

by kam131313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd S.
Mar 11, 2024 -

Matthews Hyundai of Greece responded

Hello, We’re so glad to hear you had a great experience with Todd! Thank you for your business and the great review!

March 08, 2024

Todd Scharping is the best. Always finds ways to satisfy my Matthews experience. Been a repeat Customer since 2009 purchasing (4) Sonatas. More

by GEORGFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with Todd Scharping! Thank you for your business and the great review!

March 03, 2024

My first impression was how beautiful the facility was. All the staff was very friendly and approachable. Jared who worked on the car, very kind and broke everything down so I could undeestand. More

by dkaye_06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Mar 07, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with Jared! Thank you for your business and the great review!

February 25, 2024

great service very polite and efficient service people. Todd is great communicating what is needed and how long it will take. More

by JRUTHER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Service
Feb 27, 2024 -

Matthews Hyundai of Greece responded

Thank you for choosing Matthews to service your vehicle! We're glad to hear Todd took great care of you!

February 23, 2024

. My car was not completely fixed. Wires were hanging from review mirror and my low tire pressure light won't go off, in which I can no longer see how many miles I can go before I need air, and my tires More

by tfowler0112
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric was polite
Feb 27, 2024 -

Matthews Hyundai of Greece responded

If your issues have not yet been resolved, please contact General Manager, Massimo Castelli at 585-720-9000.

February 22, 2024

Renovation is lovely, very comfortable waiting area! People in service dept. friendly and efficient, as always. I'm always satisfied with the work done on my vehicle.. More

by SYOUNG6598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Hyundai of Greece responded

Thank you for the perfect review and your business!

February 18, 2024

Thumbs up Great job and thank you to all the hard working men and woman in the service dept. Eric, Mike, Ashley, Trent, and Samy did wonderful. More

by williambillbruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Trent Eric Ashley mike
Feb 27, 2024 -

Matthews Hyundai of Greece responded

Thank you for the perfect review and your business!

February 11, 2024

Todd was able to squeeze me in for a NYS inspection that was way overdue. Did an oil change and some other car maintenance also. The price was good and I was able to get the car back the same day. Real grea More

by jjciesla1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Feb 27, 2024 -

Matthews Hyundai of Greece responded

Thank you for the perfect review and your business! We're glad to hear that Todd took great care of you!

February 10, 2024

Excellent customer service, able to accommodate me for an appt on an urgent matter that was not previously scheduled More

by MRYRAWLI9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric (I think)
Feb 27, 2024 -

Matthews Hyundai of Greece responded

Thank you for the perfect review and your business!

February 07, 2024

had oil is always good. hange appt with Eric and he was pleasant and efficient. Service is always good. More

by dbrsensenbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Feb 27, 2024 -

Matthews Hyundai of Greece responded

Thank you you for choosing Matthews to service your vehicle! We appreciate your business and the perfect review!

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