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Matthews Hyundai of Greece - Service Center

Rochester, NY

4.6
340 Reviews

340 Reviews of Matthews Hyundai of Greece - Service Center

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February 25, 2024

great service very polite and efficient service people. Todd is great communicating what is needed and how long it will take. More

by JRUTHER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Service
Feb 27, 2024 -

Matthews Hyundai of Greece responded

Thank you for choosing Matthews to service your vehicle! We're glad to hear Todd took great care of you!

February 23, 2024

. My car was not completely fixed. Wires were hanging from review mirror and my low tire pressure light won't go off, in which I can no longer see how many miles I can go before I need air, and my tires More

by tfowler0112
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric was polite
Feb 27, 2024 -

Matthews Hyundai of Greece responded

If your issues have not yet been resolved, please contact General Manager, Massimo Castelli at 585-720-9000.

February 22, 2024

Renovation is lovely, very comfortable waiting area! People in service dept. friendly and efficient, as always. I'm always satisfied with the work done on my vehicle.. More

by SYOUNG6598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Hyundai of Greece responded

Thank you for the perfect review and your business!

February 18, 2024

Thumbs up Great job and thank you to all the hard working men and woman in the service dept. Eric, Mike, Ashley, Trent, and Samy did wonderful. More

by williambillbruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Trent Eric Ashley mike
Feb 27, 2024 -

Matthews Hyundai of Greece responded

Thank you for the perfect review and your business!

February 11, 2024

Todd was able to squeeze me in for a NYS inspection that was way overdue. Did an oil change and some other car maintenance also. The price was good and I was able to get the car back the same day. Real grea More

by jjciesla1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Feb 27, 2024 -

Matthews Hyundai of Greece responded

Thank you for the perfect review and your business! We're glad to hear that Todd took great care of you!

February 10, 2024

Excellent customer service, able to accommodate me for an appt on an urgent matter that was not previously scheduled More

by MRYRAWLI9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric (I think)
Feb 27, 2024 -

Matthews Hyundai of Greece responded

Thank you for the perfect review and your business!

February 07, 2024

had oil is always good. hange appt with Eric and he was pleasant and efficient. Service is always good. More

by dbrsensenbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Feb 27, 2024 -

Matthews Hyundai of Greece responded

Thank you you for choosing Matthews to service your vehicle! We appreciate your business and the perfect review!

February 04, 2024

They were polite accommodating, resolved the issue, friendly, courteous service. I had no appointment, but they were able to see my car, and also provide me with a loaner until my car was serviced. More

by litsag1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
Feb 27, 2024 -

Matthews Hyundai of Greece responded

Thank you for choosing Matthews! We appreciate your business and the great review!

February 03, 2024

I have been going to Matthews (still am) for years and years. I have always been treated kindly and service never forced me to do anything but will let me kno if something will need to be replaced or will More

by jalaina187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd S
Feb 27, 2024 -

Matthews Hyundai of Greece responded

Thank you for your continued business and the great review! We look forward to serving you again soon!

February 03, 2024

Very professional The crew kept me informed of developments and check on me to offer me coffee More

by djikoth87
Recommend Dealer
Yes
Employees Worked With
Jared
Feb 27, 2024 -

Matthews Hyundai of Greece responded

Thank you for choosing Matthews and the great review!

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