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Matthews Hyundai of Greece - Service Center

Rochester, NY

4.6
337 Reviews

337 Reviews of Matthews Hyundai of Greece - Service Center

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March 19, 2024

Just bought a new vehicle. haven't needed any service Chris in sales was great. No pressure .He was easy to deal with, patient and informative. More

by Bms
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with Chris Raetz! Thank you for your business and the great review!

March 15, 2024

Service and Sales have all gone down and are not customer friendly. Thank you kindly. More

by bred52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik Koval
March 14, 2024

I have been doing business there for at least 10 years and my car has always been taken care, never had to bring it back for same issue, they look out for my safety and well- being. More

by Cnylady20032000
Recommend Dealer
Yes
Employees Worked With
Todd
Jul 05, 2024 -

Matthews Hyundai of Greece responded

Hi, Thank you for your continued business! We appreciate the 5 Star Review!

March 12, 2024

Todd is always there to help me with any problems. Him and Ashley always get me in when I need it. Pathetic are the reason I go to Matthews More

by sheilaturpyn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Todd Scharping who is the best of the best??
Mar 13, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with Todd & Ashley! Thank you for your business and the great review!

March 09, 2024

When ever there is a issue with my hybrid Todd took care of it for me and kept me informed every time. Top notch service from Todd More

by kam131313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd S.
Mar 11, 2024 -

Matthews Hyundai of Greece responded

Hello, We’re so glad to hear you had a great experience with Todd! Thank you for your business and the great review!

March 08, 2024

Todd Scharping is the best. Always finds ways to satisfy my Matthews experience. Been a repeat Customer since 2009 purchasing (4) Sonatas. More

by GEORGFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with Todd Scharping! Thank you for your business and the great review!

March 03, 2024

My first impression was how beautiful the facility was. All the staff was very friendly and approachable. Jared who worked on the car, very kind and broke everything down so I could undeestand. More

by dkaye_06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Mar 07, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with Jared! Thank you for your business and the great review!

February 25, 2024

great service very polite and efficient service people. Todd is great communicating what is needed and how long it will take. More

by JRUTHER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Service
Feb 27, 2024 -

Matthews Hyundai of Greece responded

Thank you for choosing Matthews to service your vehicle! We're glad to hear Todd took great care of you!

February 23, 2024

. My car was not completely fixed. Wires were hanging from review mirror and my low tire pressure light won't go off, in which I can no longer see how many miles I can go before I need air, and my tires More

by tfowler0112
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric was polite
Feb 27, 2024 -

Matthews Hyundai of Greece responded

If your issues have not yet been resolved, please contact General Manager, Massimo Castelli at 585-720-9000.

February 22, 2024

Renovation is lovely, very comfortable waiting area! People in service dept. friendly and efficient, as always. I'm always satisfied with the work done on my vehicle.. More

by SYOUNG6598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Hyundai of Greece responded

Thank you for the perfect review and your business!

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