Back

Matthews Hyundai of Greece - Service Center

Rochester, NY

4.6
529 Reviews

529 Reviews of Matthews Hyundai of Greece - Service Center

Sort by
June 20, 2025

Service was quick. They gave us a great estimate that was very accurate. Thank you. More

by 327staff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Matthews Hyundai of Greece responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

June 19, 2025

Took 2025 Palisade in for MANUFACTURER ALIGNMENT ISSUE, was out of alignment, at no cost! More

by terrytrimm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 20, 2025 -

Matthews Hyundai of Greece responded

Hi Terry- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

June 19, 2025

I've been dealing with Matthew s I've been dealing with Matthews for a while now, and the service has been great. Eric Koval has been great, the whole team has been great and very helpful. Thank you for be More

by eaddison1970
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Koval
Jun 20, 2025 -

Matthews Hyundai of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

June 19, 2025

Always on top of everything. Wonderful staff..excellent service.Also work with Todd Scharping usually.Quick and very efficient in every dealings I ever had More

by DSCHARPING01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Matthews Hyundai of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

June 18, 2025

Nice waiting room while waiting for service plus snacks and coffee and wifi plus comfy chairs More

by LINDA.GIRVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Matthews Hyundai of Greece responded

Hi Linda- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

June 15, 2025

Brought car in with one problem and left with another. Texted Eric and he asked when I wanted to bring back and I said next Friday and did not get a response. Eric was great while I was there but now I am More

by AMANDAA818
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
4.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Matthews Hyundai of Greece responded

Hi, Your satisfaction is important to us, so we want to sincerely thank you for choosing Matthews Hyundai of Greece and hope to see you again soon! We apologize for the delay in responding and will take this as a learning opportunity for our employees. If you have any further questions, please give us a call. We're always happy to help!

June 14, 2025

The service was fantastic, as always. They are professional and personable. Communication throughout the service was excellent! Well done!!! Thank yo! More

by BILLFOX0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Matthews Hyundai of Greece responded

Hi Bill- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

June 14, 2025

All work was done in a professional manner and completed when they said it was to be done. More

by defendisjtrd
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Matthews Hyundai of Greece responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

June 12, 2025

Service was great. I didn’t have to wait very long at all. I had just enough time to finish my book. More

by pshuff2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Matthews Hyundai of Greece responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

June 10, 2025

Matthews Hyundai of Greece treats their customers with a level of respect, care, and concern that is rare to find today. They promptly respond to inquiries and answer all your questions - and anticipate on More

by hdmaldonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Polimeni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Matthews Hyundai of Greece responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

2
...