Matthews Hyundai of Greece - Service Center

Very helpful and honest service department. Todd explained everything that needed to be done. He actually listened to my questions. Excellent customer service. Todd explained everything that needed to be done. He actually listened to my questions. Excellent customer service. More

The service was fantastic. You would never know the vehicle was broken into and damaged. You would never know the vehicle was broken into and damaged. More

The people at Matthews are the most trustworthy and reliable Hyundai dealership in upstate NY. Keep up the quality service! reliable Hyundai dealership in upstate NY. Keep up the quality service! More

Best customer service in the western New York area. Best loaner car I have ever driven! Best informed customer service associates I have ever had at Hyundai. Matthews Hyundai is better than Towne, West Best loaner car I have ever driven! Best informed customer service associates I have ever had at Hyundai. Matthews Hyundai is better than Towne, West Herr, Northtown, and Maguire. More

The service department is fantastic I dealt with John and Dale and both were so fantastic to me I am a person that walks with a cane so I need some help sometimes and it was no big deal for them to help me o Dale and both were so fantastic to me I am a person that walks with a cane so I need some help sometimes and it was no big deal for them to help me out and make sure I was taking care of. Just want to add the dealership is under construction right now which I'm sure is very hard and everybody that works there and that one person was in a bad mood everybody was very pleasant and said hello and made my experience very wonderful More

Matthews Hyundai always does a great job with my cars and this weekend was no exception as they took care of my car at a major interval and also were truthful about work that wasn’t needed - saves me 100’s o this weekend was no exception as they took care of my car at a major interval and also were truthful about work that wasn’t needed - saves me 100’s of dollars. More

The team was amazing from start to finish. They helped me to the best of their ability given my situation and made it simple and easy. Will always recommend Matthews as a reliable shop. The wa They helped me to the best of their ability given my situation and made it simple and easy. Will always recommend Matthews as a reliable shop. The wait time was outside of their control, but when they were able to start, they finished quickly. More

The dealership is great with services. I had to leave my car for a little while and was given a loaner in the meantime. The communication is great, as they keep you updated along the way. I had to leave my car for a little while and was given a loaner in the meantime. The communication is great, as they keep you updated along the way. More

This was my 1st time at this service center. I know that there is a lot of construction going on. My car was there for almost a month before I got it back. When brought the loaner car back, I wa I know that there is a lot of construction going on. My car was there for almost a month before I got it back. When brought the loaner car back, I washed and vacuumed it out. My car was not washed and had so much dust from the construction that you could write on it with your finger. I was given the run around almost everytime I called for an update but I did get a loaner and so far the car is working again. Will wait and see in a few weeks to see if the issue was really taken care of More