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Matthews Hyundai of Greece - Service Center

Rochester, NY

4.6
384 Reviews

384 Reviews of Matthews Hyundai of Greece - Service Center

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August 13, 2024

Very friendly. Waiting area was nice but needs more tables to place drinks/etc. Had one in the center but not convenient for all seatings. More

by DALLPORT2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who I worked with. Didn’t get a name.
Aug 14, 2024 -

Matthews Hyundai of Greece responded

Hi DALLPORT2, Thank you for your feedback. Thank you for the 5 Star Review and your business!

August 13, 2024

They took 3 hours with the car, but were upfront with how delayed they were. What frustrated me was that they did not fill the air in my tires and did not top off my fluids (windshield wiper fluid). This was More

by nhp0008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John DeSalvo
Aug 14, 2024 -

Matthews Hyundai of Greece responded

Hi, We sincerely apologize. Our team has been made aware again that you need to be contacted ASAP. Can you please email us at TellUs@matthewsauto.com and provide us with the best number to reach you, to ensure our records are correct? Your business is important to us.

August 13, 2024

Excellent service. Great team. Easy transition. Will definitely come back. Thank you team Matthews of greece More

by crdoney0611
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 14, 2024 -

Matthews Hyundai of Greece responded

Hi crdoney0611, Thank you for the 5 Star Review and your business!

August 13, 2024

Sales person was excellent and made the whole experience pleasant and easy. Same with the finance guy. More

by PMASON
Recommend Dealer
Yes
Employees Worked With
Joseph Minarik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryl Ballard
Aug 14, 2024 -

Matthews Hyundai of Greece responded

Hi PMASON, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

August 10, 2024

Todd is amazing! ! He always finds a way to fit us in. Thank you for all you do Todd!!! More

by rjeb0701
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Scharping
Aug 12, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with Todd! Thank you for your business and the great review!

August 10, 2024

Appointments easily made, friendly and courteous staff. The service area is clean and well appointed. More

by LENHARDBILL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Aug 12, 2024 -

Matthews Hyundai of Greece responded

Hi, Thank you for the 5 Star Review and your business!

August 07, 2024

DONT BE DUPED BY THEIR CLAIMS OF 1000S REBATE OR DISCOUNTS-ITS A TRAP, A MISNOMER, A JOKE, TOTALLY MISLEADING AND A GIMMICK More

by SISMAIL
Recommend Dealer
No
Employees Worked With
Darryl Ballard
August 06, 2024

I was very happy with Todd Sharping at Matthews Hyundai. However to move on in the survey I should not be forced to use 15 words More

by monaganb7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Sharping and a very nice woman who cashed me out. I don’t understand why they are not pictured or listed
Aug 08, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with Todd Sharping! Thank you for your business and the great review!

August 06, 2024

Todd and all the staff in the Service Dept. at Matthews Hyundai, have always exceeded and surpassed my expectations. They have always been friendly, kind, professional and extremely approachabl More

by RGRASTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Sharping-5 Stars
Aug 08, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with Todd! Thank you for your business and the great review!

August 05, 2024

The workers were nice and my visit took less than expected. It was great service More

by isabella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Contestabile
Aug 08, 2024 -

Matthews Hyundai of Greece responded

Hi Isabella, Thank you for the 5 Star Review and your business!

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