Matthews Hyundai of Greece - Service Center
Rochester, NY
348 Reviews of Matthews Hyundai of Greece - Service Center
Service Advisor was efficient, friendly, and professional. All requested maintenance items were completed effectively. Small complaints include a conicity pull in the tire(s) after rotation & professional. All requested maintenance items were completed effectively. Small complaints include a conicity pull in the tire(s) after rotation & what sounds like a loose screw inside the trunk lid after the rear-view camera was replaced. More
They were able to get me in pretty quickly and the work was done in one day and even handled a recall which wasn’t what I brought it in for (I’ve been waiting for months for my normal service center to tak was done in one day and even handled a recall which wasn’t what I brought it in for (I’ve been waiting for months for my normal service center to take care of it). The people working in the service center were friendly and helpful. I would 100% recommend Matthews More
Service was prompt and courteous. Vehicle was brought out for easy exit and receptionist was courteous and friendly Vehicle was brought out for easy exit and receptionist was courteous and friendly More
Todd, in the service department is excellent! He's personable and always pleasant. He goes out of his way to make things easy! He's personable and always pleasant. He goes out of his way to make things easy! More
The work was was done correctly, however I don't believe that the oil change and inspection should have taken two hours to complete. that the oil change and inspection should have taken two hours to complete. More
Routine maintenance was good, forgot to reset service interval. Todd does excellent job. Thank you. interval. Todd does excellent job. Thank you. More
The people were professional. The service was done in a timely manner. The only "negative" thing is I have not received an email yet with the paperwork showing the service was c The service was done in a timely manner. The only "negative" thing is I have not received an email yet with the paperwork showing the service was complete. The service writer told me the body shop needed to send him the report and he would forward it to me. In his defense, it has only been 3 days since the service was complete. More
I had an incredible experience! Everyone was super helpful and very patient. Big thanks to Matt and Massimo Everyone was super helpful and very patient. Big thanks to Matt and Massimo More