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Matthews Hyundai of Greece - Service Center

Rochester, NY

4.6
348 Reviews

348 Reviews of Matthews Hyundai of Greece - Service Center

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August 06, 2024

I was very happy with Todd Sharping at Matthews Hyundai. However to move on in the survey I should not be forced to use 15 words More

by monaganb7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Sharping and a very nice woman who cashed me out. I don’t understand why they are not pictured or listed
Aug 08, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with Todd Sharping! Thank you for your business and the great review!

August 06, 2024

Todd and all the staff in the Service Dept. at Matthews Hyundai, have always exceeded and surpassed my expectations. They have always been friendly, kind, professional and extremely approachabl More

by RGRASTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Sharping-5 Stars
Aug 08, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with Todd! Thank you for your business and the great review!

August 05, 2024

The workers were nice and my visit took less than expected. It was great service More

by isabella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Contestabile
Aug 08, 2024 -

Matthews Hyundai of Greece responded

Hi Isabella, Thank you for the 5 Star Review and your business!

August 04, 2024

Upon arrival for my "appointment" I was told that I had none! The service agent then went out of his way to "squeeze" me in. Thank you for that. How come when I called in and the woman took my information, More

by williamgifford
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Kelsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Matthews Hyundai of Greece responded

Hi William, Thank you for your feedback. We sincerely apologize for your recent service experience with us! We have sent this to our General Manager. We're glad to hear that our team was able to get you in! We appreciate the 5 Star Review and your business.

August 04, 2024

Friendly & fast service! Would recommend this dealership for anyone looking for a new car and service. More

by JUDYSTRASSNER1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Kelsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Matthews Hyundai of Greece responded

Hi Judystrassner1966, Thank you for the 5 Star Review and your business!

August 04, 2024

They are so professional and proficient! Anything I need I can call they take care of me right away. All the staff was very nice and professional. They made sure I had a drink of water and m More

by barnesfelisha5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John DeSalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Matthews Hyundai of Greece responded

Hi barnesfelisha5, Thank you for choosing Matthews Hyundai of Greece for your recent service visit! We are glad to hear our team took great care of you while waiting for your service. We appreciate the 5 Star Review and your business!

August 03, 2024

I think that the service department is going to be very helpful for me and my new vehicle I like that it closes to me More

by GDUNST55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ostrander
Aug 05, 2024 -

Matthews Hyundai of Greece responded

Hi GDUNST55, We’re so glad to hear you had a great experience with us! We appreciate your business and look forward to helping you with future visits.

August 03, 2024

Very good and smooth new car experience. Extremely clean dealership. Staff was great, helpful and friendly. More

by candynation2014
Recommend Dealer
Yes
Employees Worked With
Xavier Sued, Rich, John
Aug 05, 2024 -

Matthews Hyundai of Greece responded

Hi candynation2014, Thank you for the 5 Star Review and your business!

August 03, 2024

Verdy helpful love the bright color explained inside of the car throughly. Just good Service all aroundKonas rule!!! More

by SVIAHARRYT
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bill Kelsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Matthews Hyundai of Greece responded

Hi SVIAHARRYT, We’re so glad to hear you had a great experience with us! We appreciate your business!

August 02, 2024

Assistant Service Mgr. , Todd Scharping, has been very trustworthy and helpful for the 14 years I 've owned my Hyundai. Especially during the past year plus while all of More

by JHEBERLE001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise (tall lady with black short hair)
Aug 05, 2024 -

Matthews Hyundai of Greece responded

Hi JHEBERLE001, We appreciate your feedback. We’re so glad to hear you had a great experience with Todd! Thank you for your business and the great review!

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