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Matthews Hyundai of Greece - Service Center

Rochester, NY

4.6
348 Reviews

348 Reviews of Matthews Hyundai of Greece - Service Center

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August 14, 2024

On time appoint. Patched a tire. No. More problems after repair. Comfortable wait area. Easy appoint. More

by BONNIEROWLAND17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Coletti
Aug 15, 2024 -

Matthews Hyundai of Greece responded

Hi, Thank you for the 5 Star Review and your business!

August 14, 2024

Got appointment as soon as needed. Teach and service was great. Tech was knowledgeable and very helpful More

by Rjagness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Kelsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Matthews Hyundai of Greece responded

Hi Rjagness, Thank you for the 5 Star Review and your business!

August 13, 2024

Sales person was excellent and made the whole experience pleasant and easy. Same with the finance guy. More

by PMASON
Recommend Dealer
Yes
Employees Worked With
Joseph Minarik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Matthews Hyundai of Greece responded

Hi PMASON, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

August 13, 2024

Excellent service. Great team. Easy transition. Will definitely come back. Thank you team Matthews of greece More

by crdoney0611
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 14, 2024 -

Matthews Hyundai of Greece responded

Hi crdoney0611, Thank you for the 5 Star Review and your business!

August 13, 2024

Very friendly. Waiting area was nice but needs more tables to place drinks/etc. Had one in the center but not convenient for all seatings. More

by DALLPORT2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who I worked with. Didn’t get a name.
Aug 14, 2024 -

Matthews Hyundai of Greece responded

Hi DALLPORT2, Thank you for your feedback. Thank you for the 5 Star Review and your business!

August 13, 2024

They took 3 hours with the car, but were upfront with how delayed they were. What frustrated me was that they did not fill the air in my tires and did not top off my fluids (windshield wiper fluid). This was More

by nhp0008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John DeSalvo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Matthews Hyundai of Greece responded

Hi, We sincerely apologize. Our team has been made aware again that you need to be contacted ASAP. Can you please email us at TellUs@matthewsauto.com and provide us with the best number to reach you, to ensure our records are correct? Your business is important to us.

August 10, 2024

Appointments easily made, friendly and courteous staff. The service area is clean and well appointed. More

by LENHARDBILL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Aug 12, 2024 -

Matthews Hyundai of Greece responded

Hi, Thank you for the 5 Star Review and your business!

August 10, 2024

Todd is amazing! ! He always finds a way to fit us in. Thank you for all you do Todd!!! More

by rjeb0701
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Scharping
Aug 12, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with Todd! Thank you for your business and the great review!

August 07, 2024

DONT BE DUPED BY THEIR CLAIMS OF 1000S REBATE OR DISCOUNTS-ITS A TRAP, A MISNOMER, A JOKE, TOTALLY MISLEADING AND A GIMMICK More

by SISMAIL
Recommend Dealer
No
Employees Worked With
Darryl Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

DONT BE DUPED BY ADS SUCH AS 7000 IN REBATES, EALER DISCOUNTS- ITS A GIMMICK, A TRAP, A MISNOMER, TOTALLY MISLEADING-THEY TAG ON MULTIPLE FEES AND CHARGES AND SPIN YOU IN ACCOUNTING LINGO- CALCULATE TO More

by SISMAIL
Recommend Dealer
No
Employees Worked With
Darryl Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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