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Matthews Hyundai of Greece - Service Center

Rochester, NY

4.6
348 Reviews

348 Reviews of Matthews Hyundai of Greece - Service Center

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August 19, 2024

Clean area and waiting room is clean and Todd is always pleasant Service is fast and great More

by JUDIEPEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd in service
Aug 20, 2024 -

Matthews Hyundai of Greece responded

We're pleased to hear you were impressed by your experience with Todd! Thank you for choosing Matthews Hyundai.

August 19, 2024

Todd Scharping and crew are a pleasure to work with , very knowledgeable and they go the extra mile to make sure the customers are happy. More

by martusciello1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Scharping
Aug 20, 2024 -

Matthews Hyundai of Greece responded

Thank you for choosing Matthews Hyundai! We're pleased to hear Todd always takes great care of you and we truly appreciate your business!

August 19, 2024

Many thanks to Ashley and Eric in the Service Dept. In helping resolve our engine problem with Hyundai. It was a long 41/2 weeks before our Hyundai Santa Fe Sport was returned to us. Hyundai agreed to More

by KNABNICA
Recommend Dealer
Yes
Employees Worked With
Ashley,Eric of the Service Dept
Aug 20, 2024 -

Matthews Hyundai of Greece responded

Thank you for choosing Matthews Hyundai to service your vehicle! We're so glad Ashley and Eric took great care of you!

August 18, 2024

It was a good transaction between trading in my old car and getting a new car. I really think Chris for a service and getting me into a new car thank you. More

by eaddison1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Matthews Hyundai of Greece responded

Congratulations on your new ride and thank you for choosing Matthews Hyundai! We're so glad to hear Chris took great care of you!

August 18, 2024

The service department is excellent hands down, they have been servicing my Hyundai since I bought it and never had any issues. Great Job More

by martusciello1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Matthews Hyundai of Greece responded

Thank you for choosing Matthews Hyundai! We truly appreciate your business!

August 17, 2024

The service staff was very good in providing me updates on what they were doing. Once they were done got me ride to pick the car up. Great customer service More

by djikoth87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Aug 20, 2024 -

Matthews Hyundai of Greece responded

Thank you for the great review and your business!

August 16, 2024

Siverice was great nice waiting room in and out fast let me know what car would need in near future More

by DAVIDNORTHROP53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Kelsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
John DeSalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Blattner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Matthews Hyundai of Greece responded

Thank you for the great review!

August 16, 2024

Excellent Service done in a timely manner like the many improvements made. Eric did a great job. Everyone was very friendly and helpful More

by HOEFLERCHRISTINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Matthews Hyundai of Greece responded

We're glad to hear you were satisfied with your visit! Thank you for the great review and your business!

August 16, 2024

Excellent service. Done in a timely manor. Eric kept me informed of all the service needs. More

by DANPAGANO93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Dondorfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kelsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Massimo Castelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Minarik
5.0
This rating includes all reviews, with more weight given to recent reviews.
John DeSalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Blattner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Coletti
Aug 16, 2024 -

Matthews Hyundai of Greece responded

Hi, Thank you for choosing Matthews Hyundai of Greece for your recent service! We're glad to hear Eric was able to keep you informed throughout the appointment. We appreciate the 5 Star Review and your business!

August 14, 2024

basically a good experience. Liked working with Bill Kelsey. Had a little bit of a rough time getting things straight with the finance guy More

by JEFFMCC12
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Kelsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Matthews Hyundai of Greece responded

Hi, Thank you for your feedback. We’re so glad to hear you had a great experience with Bill Kelsey! Thank you for your business and the great review!

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