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Matthews Hyundai of Greece - Service Center

Rochester, NY

4.6
366 Reviews

366 Reviews of Matthews Hyundai of Greece - Service Center

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December 23, 2024

Service that was scheduled was finished in a timely manner and they also informed me of a recall and completed that also More

by CNKLEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure of names
December 22, 2024

Friendly helpful sales people. Clean environment. Deal reached in a timely manner. After we reached the deal, new car was ready the next day. There was a 2 to 3'day glitch with try More

by MESTANTON19
Recommend Dealer
Yes
Employees Worked With
Ed Stebbins
Dec 23, 2024 -

Matthews Hyundai of Greece responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

December 21, 2024

Comfortable, I feel Mark really looked outside of the box to meet my needs. Everyone I encountered there was friendly and welcoming More

by APRIL.KAHLE
Recommend Dealer
Yes
Employees Worked With
Mark Ostrander
Dec 23, 2024 -

Matthews Hyundai of Greece responded

Hi April- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

December 20, 2024

The staff is helpful, friendly, and professional. They addressed all my questions and made sure the work was finished quickly. More

by ppayne13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Matthews Hyundai of Greece responded

Hi-Thank you for the 5 Star Review and your business!

December 17, 2024

Bolts on wheel not tightened completely. Found out the hard way when noise from wheel alerted me halfway to New Jersey. Oil change monitor not re-set. I bear responsibility for announcing th More

by danieljosephjcurtin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
December 16, 2024

The service advisor on the far right is not pleasant at all. Have dealt with him on several occasions and he always has the same disposition. Him being in a customer service environment will make me and More

by hgoeltz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know his name
December 15, 2024

I went to pick up my car after having it there for a week and the engine light was still on. So it had to stay again. After I picked it up the 2nd time it was idling high so I have to drop it off again withi More

by ginamarieh75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mechanics
December 13, 2024

I called they took care of the issue Jarrod who dealt with was great definitely experience was good More

by tacticaledge50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Matthews Hyundai of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

December 13, 2024

Any time I’ve had a problem with my car Matthews has always gotten me in and out fairly quickly. Todd in the service department is always kind, respectful, knowledgeable and keeps me informed as to wh More

by ctex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Matthews Hyundai of Greece responded

Hi- We’re so glad to hear you had a great experience with Todd! Thank you for your business and the great review!

December 08, 2024

Easy to drop off and pick up. No issues of any kind and friendly staff. More

by mturhan01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 09, 2024 -

Matthews Hyundai of Greece responded

Hi-Thank you for the perfect review!

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