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Matthews Hyundai of Greece - Service Center
Rochester, NY
529 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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529 Reviews of Matthews Hyundai of Greece - Service Center
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June 26, 2025
They don't honor the Matthews 777 guarantee, service, sales, and vehicle service contracts they are all no good and would not recommend the cause of all services. I bought my car 5 months ago and never d sales, and vehicle service contracts they are all no good and would not recommend the cause of all services. I bought my car 5 months ago and never detailed and no gas. So my rear shock broke and it's not covered but the strut shock is. So l was told from sales and service they won't do anything for me, More
by wolfbearboy
June 26, 2025
Matthews is one of the best if not the best dealer in town, I love everything about them. Nice job Matthews town, I love everything about them. Nice job Matthews More
by eaddison1970
Verified CustomerJune 25, 2025
The father and son were amazing. This dealership is wonderful. Everybody is nice and quiet. This dealership is wonderful. Everybody is nice and quiet. More
by JOELAMBERSON3
June 25, 2025
I will never recommend Hyundai or Matthews dealership ever again have huge problems with my car burning oil went in there 10 different times did five different oil combustion cleaning have all the paperw ever again have huge problems with my car burning oil went in there 10 different times did five different oil combustion cleaning have all the paperwork showing that I did everything in my power to get my engine replaced got denied several different times for the motor and Hyundai and Matthews didn’t help me out not one bit This is totally unprofessional. I either will be pursuing legal action or just never going there again. Totally unprofessional and not the right way to do business. More
by rockadam2520
Employees Worked With
June 23, 2025
Was on time for appointment and time estimate was accurate. I would definitely come back. accurate. I would definitely come back. More
by richard.s
Employees Worked With
June 23, 2025
Professional. Your website appointment tool was not easy. Two 8:00am on the same day didn't make sense, I selected the wrong one. Your website appointment tool was not easy. Two 8:00am on the same day didn't make sense, I selected the wrong one. More
by rentzeljere
Employees Worked With
Jared, service
June 22, 2025
Checked me in right away. Kept me updated. Service took longer than expected but was OK Kept me updated. Service took longer than expected but was OK More
by mgspaull
Employees Worked With
June 22, 2025
My Ioniq 5 has been in 3 times for an intermittent dead 12v battery issue. The service department has not been helpful suggesting that the battery was just bad, while I've been without a vehicle for over 3 12v battery issue. The service department has not been helpful suggesting that the battery was just bad, while I've been without a vehicle for over 36 hours. During the last 2 visits they were also supposed to perform the 4000 & 8000 mile service, but after each visit the dash still has the service vehicle indicator on. More
by jjbush33
June 21, 2025
They are always trying to sell unnecessary services to people, services they did not ask for. You go for simple services, and they will try to tell you to get your tires upgraded for winter, even though i people, services they did not ask for. You go for simple services, and they will try to tell you to get your tires upgraded for winter, even though it’s early summer. More
by MOHAMEDSHEIKH720
