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Matthews Hyundai of Greece - Service Center

Rochester, NY

4.6
393 Reviews

393 Reviews of Matthews Hyundai of Greece - Service Center

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January 21, 2025

Remodel Comfort Fast Timing Clean Spacious Speed C ourteous Pleasant Courteous Refreshments Streamline Followup Coffee Tea More

by dexjazz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Matthews Hyundai of Greece responded

Hi, Thank you for the 5 Star Review and your business!

January 21, 2025

Such a great experience overall! Would highly recommend this dealership over others we visited. Thanks! More

by BLAIZE.GERVAIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Stebbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Matthews Hyundai of Greece responded

Hi, We're so glad to hear you had a great experience with us! Thank you for your business and the great review.

January 20, 2025

Matthews Hyundai of Greece provided excellent sales service. The team worked together and in no time I had the deal I wanted. I was treated friendly and professionally. I am loving my new Sonata. Matt More

by cheryldmills
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Dondorfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Stebbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Matthews Hyundai of Greece responded

Hi, We're so glad to hear you had a great experience with our team at Matthews! Thank you for your business and the great review,

January 19, 2025

My check engine light went on. ..I called and talk to Jared...He got me right in..He made sure my car was thoroughly done correctly...He is Very helpful, very nice and great to work More

by SESHUR578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Jan 23, 2025 -

Matthews Hyundai of Greece responded

Hi, We're so glad to hear you had a great experience with Jared! Thank you for the great review and your business.

January 19, 2025

Clean efficient. Love the shuttle service. Sam was excellent. Money. ….you know it’s always too much money😂🤣thanks. More

by pachizuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know. My son checked the car in Sam the shuttle driver was great!!!
Jan 23, 2025 -

Matthews Hyundai of Greece responded

Hi, We're so glad to hear you had a great experience with Sam! Thank you for the great review and your business.

January 18, 2025

Solved the problem and kept me updated of any issues in a very timely mater. More

by spapuzek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Kelsey
Jan 23, 2025 -

Matthews Hyundai of Greece responded

Hi, We're so glad to hear our team was able to help you out! Thank you for the 5 Star Review and your business!

January 18, 2025

Service staff is always friendly, communicates well, and goes above and beyond. For example, they checked out my backup camera regarding a recall before I even received the letter from Hyundai. More

by Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Contestabile - 5 stars
Jan 23, 2025 -

Matthews Hyundai of Greece responded

Hi Jon, We're so glad to hear you had a great experience with our Service Team! Thank you for the great review and your business.

January 17, 2025

This repair for my camera and sunroof recall was supposed to take 1 day, but took 4 full weeks to complete. More

by charlottecavers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy
Jan 23, 2025 -

Matthews Hyundai of Greece responded

HI, We sincerely apologize for your recent experience with us! We want to assure you that this is not how we do business. (General Manager Massimo Castelli or Service Manager Ashley Rourke) will be reaching out in hopes to rectify the situation. Thank you for letting us know.

January 17, 2025

Electronic door lock to enter vehicle intermittently does not work. Eric told me his doesn’t either and that’s is, there is no solution. I would think putting a new one would help. Please advise. More

by jgiovann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Matthews Hyundai of Greece responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

January 15, 2025

Easy to deal with. Speedy and very friendly. No issues with service. Great job! Fifteen More

by brudolph263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Matthews Hyundai of Greece responded

Hi-Thank you for the 5 Star Review and your business!

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