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Matthews Hyundai of Greece - Service Center

Rochester, NY

4.6
462 Reviews

462 Reviews of Matthews Hyundai of Greece - Service Center

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April 21, 2025

Dealership has been very responsive - everyone that I spoke with. First visit was to pick up a car I purchased remotely, and the team was professional and friendly. Never heavy pressure. More

by KPICKHARDT
Recommend Dealer
Yes
Employees Worked With
Massimo Castelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Polimeni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Schruth
April 20, 2025

This is the second car I’ve purchased from Fuccillo/Mathews, the sales process was painless. Billy was knowledgeable and helpful pointing out features and placing us in the vehicle we were loo More

by beckgoblue
Recommend Dealer
Yes
Employees Worked With
Joseph Minarik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Blattner
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2025

Great customer service easy to set up service apointment. Refreshing change from trying to get work done by my local dealer. Helpful staff. Thank you for your help. More

by dave.hammond749
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2025

He was very personable, kind and attentive to my needs. I would gladly deal with him again. More

by RBAUSCH1
Recommend Dealer
Yes
Employees Worked With
John DeSalvo
April 19, 2025

Great staff that does thier best to get the work done same day and accommodate your schedule. The shuttle service is definitely a plus! More

by debrosado1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam, the shuttle driver.
April 18, 2025

everyone was great to deal with they took care of me and check the brakes. No charge. I had gone to the other Hyundai dealer in Henrietta. They wanted to charge me $300. I just got the car eight months ago More

by PAULABERN100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

Well I drive 1&1/2 hours to use their service so that says something. More

by traceylea23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Scharping
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Matthews Hyundai of Greece responded

Hi Tracey- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

April 12, 2025

Super easy and low pressure. Mark was very helpful and the whole process was fast. More

by MIKE.GOODWIN029
Recommend Dealer
Yes
Employees Worked With
Mark Ostrander
Apr 12, 2025 -

MIKE.GOODWIN029 responded

The best experience i have ever had purchasing a vehicle.

April 08, 2025

Todd is so efficient and takes care to keep me informed . All work was done extremely well and on time More

by daryl.p55
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Matthews Hyundai of Greece responded

Hi Daryl- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

April 08, 2025

I've been dealing with Eric for about two years or more, and he's taking care of my cars and me. He's the best, and I'll keep my services with Matthew's More

by eaddison1970
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Koval
Apr 09, 2025 -

Matthews Hyundai of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

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