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Matthews Hyundai of Greece - Service Center

Rochester, NY

4.6
448 Reviews

448 Reviews of Matthews Hyundai of Greece - Service Center

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March 31, 2025

I didn't even need this appointment. We got a false notification for maintenance. We've always complied with reminders for maintenance but the technician hadn't reset it so we got notifi More

by smpkm33
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't get his name
March 30, 2025

I only dealt with Jon and Joe but they were friendly, helpful and kind to me. More

by btap62
Recommend Dealer
Yes
Employees Worked With
Joseph Minarik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Desalvo
Mar 31, 2025 -

Matthews Hyundai of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 29, 2025

My sales guy Terri was excellent so we’re all the staff. I didn’t go in there expecting to buy a car but I fell in love with the yelllow Kona. Love it such a nice car thank you. And you guys got me an excel More

by ak47man73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terri
Mar 31, 2025 -

Matthews Hyundai of Greece responded

Hi- We’re so glad to hear you had a great experience with Terri! Thank you for your business and the great review!

March 26, 2025

I absolutely love my new Tucson Hybrid. Everyone was very helpful and easy to work with. More

by charlisuter
Recommend Dealer
Yes
Employees Worked With
Erica Polimeni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Matthews Hyundai of Greece responded

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business!

March 26, 2025

Easy to make an appointment. Was informed what the problem was and how much the repair would cost. More

by csquinn55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Matthews Hyundai of Greece responded

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business!

March 25, 2025

The dealership and service department was excellent as is your sales and finance division. Thanks More

by TIGANGEMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Dondorfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Massimo Castelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Minarik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Vibber
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Distaffen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audrey Fairbairn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Matthews Hyundai of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 24, 2025

4 stars is great but 5 means there no room for improvement. No body is perfect, but came very close. More

by Klott
Workmanship
Recommend Dealer
Yes
Employees Worked With
Mark Ostrander
Mar 25, 2025 -

Matthews Hyundai of Greece responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

March 23, 2025

I was able to get an appointment quickly. I had an 8:00 appointment and dropped my car off the night before. I assumed an appointment meant taking my car in at 8:00 and completing the work by More

by nancyww1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
March 23, 2025

Justin was very professional and met all of our requests. Great balance between assertive and respectful boundaries. I would strongly recommend customers checking out Mathew’s Hyundai for new or used cars. More

by JLOCKY042
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Dondorfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Blattner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Kazlauckas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Matthews Hyundai of Greece responded

Hi- We’re so glad to hear you had a great experience with Justin! Thank you for your business and the great review!

March 23, 2025

Overall pleasant buying experience. Most all of the employees seemed genuinely helpful and friendly I would buy or lease from them again More

by Fjliberti
Recommend Dealer
Yes
Employees Worked With
Terry Smith
Mar 24, 2025 -

Matthews Hyundai of Greece responded

Hi-Thank you for the 5 Star Review and your business!

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