Back

Matthews Hyundai of Greece

Rochester, NY

4.7
880 Reviews
*Please pardon our dust! Our facility is under construction to better serve our Customers!* Discover something BIG at Matthews Hyundai of Greece! At Matthews Hyundai of Greece, we have a tremendous selection of New & Used Hyundais to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
Contact Dealership

3975 W Ridge Rd

Rochester, NY

14626

Directions

By Type

Showing 880 reviews

May 24, 2023

Sometimes satisfied as a customer at other dealerships, very rarely "delighted." Mathews Hyundaia and my salesman Christopher Raetz made it simple, and I left with my new vehicle delighted with the exper More

by Jeffrey.Raetz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Matthews Hyundai of Greece responded

Thank you for the EXCELLENT review of our Team at Matthews! We truly appreciate your business and we're so glad you had a good experience with us!

May 24, 2023

Comment on anti-theft software installation. Small sticker is on the driver's window- from what I've seen on TV, it's mostly the back window behind the driver that gets broken. - why not put th More

by WILLIAMJFENLON
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept - Very good
Jun 26, 2023 -

Matthews Hyundai of Greece responded

Thank you for choosing Matthews! If there is anything more we can do in the future to provide a better experience, please don’t hesitate to reach out and let us know how by emailing TellUs@matthewsauto.com

May 22, 2023

it's under construction, had to go somewhere else to even sit. needs to be somewhere. or a car to take you somewere More

by MILAGROS317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Matthews Hyundai of Greece responded

We sincerely apologize for your recent experience with us and do apologize that there was no seat available during your visit. As you can relate, construction can be chaotic and we do truly appreciate your business.

Jun 26, 2023 -

Matthews Hyundai of Greece responded

Thank you for choosing Matthews! If there is anything more we can do in the future to provide a better experience, please don’t hesitate to reach out and let us know how by emailing TellUs@matthewsauto.com

May 21, 2023

Great service from making the appointment to the great personality and professional of the staff always over and over More

by JMASTEN217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Kelsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Matthews Hyundai of Greece responded

Thank you for choosing Matthews and the excellent review!

May 20, 2023

Leasing a new vehicle is usually not one of my favorite things to do. However, Bill K. At Matthews Hyundai made my experience a positive one. He helped me select a vehicle that suits my needs. I would hig More

by RJAFF1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Kelsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Matthews Hyundai of Greece responded

We're so glad to hear that Bill provided you with an excellent experience! We appreciate your business and feedback.

May 20, 2023

Great bunch of guys you have there. All ways fast and friendly. That new place looks nice that you have in service on the wall. More

by dpagano0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Dondorfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kelsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Matthews Hyundai of Greece responded

Thank you for the great review and your business!

May 18, 2023

I was very happy with the service I received. Everything was explained clearly, and I was made aware of any additional service before it was performed. More

by max.sennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Pagano
May 23, 2023 -

Matthews Hyundai of Greece responded

Hi Max-We appreciate your business and feedback!

May 17, 2023

I worked with Eric recently when my engine was on its way out and started a weird knocking noise. Eric was wonderful in walking me through all of the steps they would take if I had a warranty that covered t More

by SONI.PREBLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
May 23, 2023 -

Matthews Hyundai of Greece responded

We're so glad to hear that Eric was able to assist you! We appreciate you choosing Matthews and the great review!

May 15, 2023

They didn't go above and beyond. And still didn't check the leak in sunroof I asked, again. The reason I was back was them breaking a lug nut off and never tell me about it until More

by LOUSBOYZ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Matthews Hyundai of Greece responded

Hello- We are catching up on our reviews and see that we missed this. Your business and concerns are important to us and if this has not been resolved, please reach out to Service Manager Ashley Salamone at 585-720-9000.

May 14, 2023

I have dealt with Todd over many years ,and have found him to be very helpful with any questions I might have about any repairs needed. HE has always been a pleasure to work with. More

by SHORTON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd in service dept.
May 23, 2023 -

Matthews Hyundai of Greece responded

Thank you for your continued business and the great review!

...
53
...