Matthews Hyundai of Greece
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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They are very friendly, helpful and knowledgeable about their vehicles. I was given the advertised price and construction discount without asking. I feel like they are honest and I got a good deal. their vehicles. I was given the advertised price and construction discount without asking. I feel like they are honest and I got a good deal. More
did the recalls on my car asked to have the tire pressure checked that was not done also still have the warning that my car is overdue for service on the dash checked that was not done also still have the warning that my car is overdue for service on the dash More
It was as always awesome and timely. The employee were kind and courteous. Special thanks to As The employee were kind and courteous. Special thanks to As More
Avoid. Awful. Refuses to do warranty work by finding any excuse and forcing you to pay out of pocket. 5,400 mile vehicle and the catalytic converter/exhaust Awful. Refuses to do warranty work by finding any excuse and forcing you to pay out of pocket. 5,400 mile vehicle and the catalytic converter/exhaust system went and was told it was my fault and would cost $7,000. Place is a joke. Took it to another Hyundai dealership, they said it would be covered under warranty if it was faulty. Found out it was a bad sensor. More
Issue with my car always comes back. Not the dealers fault but annoying. Just waiting for the light to come back on like it has since I bought it new. Not the dealers fault but annoying. Just waiting for the light to come back on like it has since I bought it new. More
The dealership is a mess due to a major remodel construction project. They are using the Kia dealership they own about a half mile up the road for a customer waiting area. I was there for Hyundai r construction project. They are using the Kia dealership they own about a half mile up the road for a customer waiting area. I was there for Hyundai recall number 235 tow hitch harness. The notice from Hyundai said it should take less than an hour but the vehicle may be needed longer. I had a 1:00 appointment. The service person upon my arrival said the repair should take about 45 minutes. I was shuttled to the other nearby dealership. I was shuttled back and picked up my car just before 5:00. Almost four hours for an appointment that I thought would take half that time at most. To top it off when I got home and checked out the repair job I found that the replacement fuse that was installed is missing the top plastic cover that I assume helps protect the electric component and also indicates the amperage of the fuse. If a replacement fuse is ever needed I can only assume that it should be a 15 amp fuse because that’s what is mentioned in the recall notice. More
Even in all the work getting done to the building the service team is great. service team is great. More
Excellent communications. Service personnel are friendly and professional. Cars are great quality. Time to complete Service for me has always been reasonable. Service personnel are friendly and professional. Cars are great quality. Time to complete Service for me has always been reasonable. More