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Matthews Hyundai of Greece

Rochester, NY

4.7
881 Reviews
*Please pardon our dust! Our facility is under construction to better serve our Customers!* Discover something BIG at Matthews Hyundai of Greece! At Matthews Hyundai of Greece, we have a tremendous selection of New & Used Hyundais to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
Contact Dealership

3975 W Ridge Rd

Rochester, NY

14626

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Showing 881 reviews

August 07, 2023

They are very friendly, helpful and knowledgeable about their vehicles. I was given the advertised price and construction discount without asking. I feel like they are honest and I got a good deal. More

by chloefavasuli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Dondorfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kelsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Kazlauckas, David LaCross, Tray Duvall, John Schneider, Ryan Allen
Aug 10, 2023 -

Matthews Hyundai of Greece responded

We're so glad to hear you had a great experience with us! Thank you for your patience during our construction and your business!

August 07, 2023

did the recalls on my car asked to have the tire pressure checked that was not done also still have the warning that my car is overdue for service on the dash More

by KITI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
do not the name
Aug 10, 2023 -

Matthews Hyundai of Greece responded

We're sorry to hear about your recent experience. We have reached out to our Service Manager, Ashley Rourke who will be looking into your visit and reaching out in an effort to resolve matters.

August 07, 2023

It was as always awesome and timely. The employee were kind and courteous. Special thanks to As More

by FREDDY.BERMUDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews Hyundai of Greece responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 06, 2023

Avoid. Awful. Refuses to do warranty work by finding any excuse and forcing you to pay out of pocket. 5,400 mile vehicle and the catalytic converter/exhaust More

by MTHUR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Rourke-Salamone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Matthews Hyundai of Greece responded

Hello- We've taken the time to look into your visit. We apologize you were not satisfied with your visit with us as what was found was that it was not a manufacturer default. We are glad you found a dealership to take good care of you.

August 05, 2023

I was treated fine and service was great. Eric did a fine job and so did the service 👨 man More

by Rick Guillod.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric is the only name I know.
Aug 10, 2023 -

Matthews Hyundai of Greece responded

Hi Rick- We're so glad to hear you had a great experience with Eric! We appreciate your business and the great review!

August 03, 2023

Issue with my car always comes back. Not the dealers fault but annoying. Just waiting for the light to come back on like it has since I bought it new. More

by IMTODDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service people were pleasant and professional.
Aug 10, 2023 -

Matthews Hyundai of Greece responded

Thank you for understanding that it's not our fault. We apologize that your light continues to come on. We will be happy to continue looking into the issue. We truly value your business.

Aug 10, 2023 -

IMTODDY responded

It’s obviously a glitch in the design of the vehicle as so many have this issue. I certainly can’t blame the dealership for it. Annoying? Yes, but I know I can always make an appt to correct it.

August 02, 2023

Darryl at Matthews was great. He made my buying experience simple and painless. 10/10 would recommend. More

by Ben.cohen89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darryl Ballard
Aug 10, 2023 -

Matthews Hyundai of Greece responded

We're so glad to hear you had a great experience with Darryl! We appreciate your business and the great review!

July 31, 2023

The dealership is a mess due to a major remodel construction project. They are using the Kia dealership they own about a half mile up the road for a customer waiting area. I was there for Hyundai r More

by John
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not known
Aug 02, 2023 -

Matthews Hyundai of Greece responded

Thank you for letting us know about your recent experience. We want to assure you that we are working diligently to find a resolution and apologize that it wasn’t a great experience.

July 30, 2023

Even in all the work getting done to the building the service team is great. More

by dpagano0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Dondorfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David LaCross, Ryan Allen
Aug 02, 2023 -

Matthews Hyundai of Greece responded

Thanks for choosing Matthews to service your vehicle. We look forward to serving you again soon!

July 28, 2023

Excellent communications. Service personnel are friendly and professional. Cars are great quality. Time to complete Service for me has always been reasonable. More

by SHEPDOG21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Schneider
Aug 02, 2023 -

Matthews Hyundai of Greece responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

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