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Matthews Hyundai of Greece

Rochester, NY

4.7
881 Reviews
*Please pardon our dust! Our facility is under construction to better serve our Customers!* Discover something BIG at Matthews Hyundai of Greece! At Matthews Hyundai of Greece, we have a tremendous selection of New & Used Hyundais to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
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3975 W Ridge Rd

Rochester, NY

14626

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Showing 881 reviews

October 02, 2023

Very easy to deal with. Was very with the vehicle and the experience. Would recommend to others. More

by vinessaoc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Dondorfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill
Oct 02, 2023 -

Matthews Hyundai of Greece responded

We're so glad to hear you had a great experience with our Team! Thank you for business and the great review!

October 02, 2023

A 15 minute appointment took over an hour and a half with quite a few others waiting in the place also. When one has an appointment you should never have to wait that long for something so simple. Not really More

by rayray8598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I’m not sure who did the work
Oct 11, 2023 -

Matthews Hyundai of Greece responded

We sincerely apologize for your recent experience. We are under construction and at times running behind schedule however, that is no excuse. We know your time is valuable and it should not have taken so long for your oil change. We appreciate you letting us know and we will use this as a learning tool with our Team to ensure a better future experience.

Oct 11, 2023 -

rayray8598 responded

I’m sorry but you can’t blame construction on the over scheduling of your dealership. They don’t have anything to do with each other. I can tell you I will give them one more chance and if it’s the same end result, I will be back to let everyone know the results.

October 02, 2023

I appreciate that Todd explains everything and answers my questions. He has excellent customer service skills! More

by CECELIAPOLIMENI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd in Service
Oct 11, 2023 -

Matthews Hyundai of Greece responded

We're so glad to hear you had a great experience with Todd! Thank you for your business and the great review!

October 01, 2023

Love this dealer! They have been so nice, knowledgeable, and helpfull. Especially Chris Raetz. He kept providing me with the info I wanted, but was low key and so easy More

by katb
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews Hyundai of Greece responded

We're so glad that Chris took great care of you! Thank you for the great review and your business!

September 30, 2023

Everyone was very friendly. My sales person Chris was great to work with explained everything fully. More

by mrtv2000
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews Hyundai of Greece responded

We're so glad to hear you had a great experience with our Team and Chris! Thank you for the perfect review and your business!

September 28, 2023

Very helpful and honest service department. Todd explained everything that needed to be done. He actually listened to my questions. Excellent customer service. More

by martinciliberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews Hyundai of Greece responded

We're so glad to hear you had a great experience with Todd! Thank you for your business and the great review!

September 26, 2023

Bill was fantastic. The process was easy and I am thrilled with my 2023 Kona! More

by DBMUELLER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Kelsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews Hyundai of Greece responded

We're so glad to hear you had a great experience with Bill! Thank you for your business and enjoy your new Kona!

September 24, 2023

The service was fantastic. You would never know the vehicle was broken into and damaged. More

by ROGERKRALIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't work with anyone from Sales or Management.
Oct 02, 2023 -

Matthews Hyundai of Greece responded

We're so glad to hear our Service Team took great care of you! We appreciate your business and the great review!

September 21, 2023

Great experience and easy to work with. Very accommodating and was able to delivery my vehicle to me More

by cjb0225
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tray Duvall
Oct 02, 2023 -

Matthews Hyundai of Greece responded

We're so glad to hear you had a great experience with our Team! Thank you for your business and the perfect review!

September 20, 2023

The people at Matthews are the most trustworthy and reliable Hyundai dealership in upstate NY. Keep up the quality service! More

by Emeryatlas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Oct 02, 2023 -

Matthews Hyundai of Greece responded

Thank you for the great review and your business, Emery!

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