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Matthews Hyundai of Greece

Rochester, NY

4.7
882 Reviews
*Please pardon our dust! Our facility is under construction to better serve our Customers!* Discover something BIG at Matthews Hyundai of Greece! At Matthews Hyundai of Greece, we have a tremendous selection of New & Used Hyundais to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
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3975 W Ridge Rd

Rochester, NY

14626

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Showing 882 reviews

October 22, 2023

The service dept always always fits me In everytime i call they always go above and beyond they are amazing More

by TANYAR_31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric and Todd from service , Tray Duvall
Oct 24, 2023 -

Matthews Hyundai of Greece responded

We're so glad to hear you had a great experience with our Service Department. We truly appreciate your business and the great review!

October 21, 2023

Found out a few months after purchase (4/2023) that my breaks and rotors were the original ones from the manufacturer. I bought used and was told that my 2020 Tucson had new breaks and rotors and I was ch More

by lindseyadams222
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tray Duvall
Oct 23, 2023 -

Matthews Hyundai of Greece responded

Hi Lindsey- We are actively looking into your vehicle's history. Someone will be in touch today in an effort to resolve matters. Thank you for letting us know.

October 21, 2023

Once again John was amazing he's courteous knowledgeable and a asset to your business More

by meleon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 24, 2023 -

Matthews Hyundai of Greece responded

Thank you for your business and the great review!

October 20, 2023

My husband and I took our 2017 Hyundai Santa Fe Sport to Matthews on late Friday afternoon because the check engine light wouldn't go out. Todd Scharping made an appointment on the spot for us! It ended up More

by khuff37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Scharping, Assistant Service Manager
Oct 20, 2023 -

khuff37 responded

Todd Scharping has great customer service skills! We felt very confident in leaving our vehicle there. He kept us updated on what was needed. Thank you again, Todd! We will definitely be coming back for service!

October 12, 2023

Excellent customer service and overall great experience. Fast service and friendly staff that kept me informed every step of the way More

by RMBOPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Koval
Oct 17, 2023 -

Matthews Hyundai of Greece responded

Thank you for the great review and your business!

October 10, 2023

Although they were under construction and my appointment was not in the system, they were very accommodating and polite. More

by saz1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember.
Oct 11, 2023 -

Matthews Hyundai of Greece responded

Thank you for your patience during our construction. We're glad to hear our Team took great care of you. We appreciate your business and look forward to your next visit.

October 09, 2023

Both Justin and Chris were fantastic and worked hard to earn our business. They were personable and greeted us warmly every time we contacted them with a question and met all of our financial needs. More

by bhoff3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Kazlauckas
Oct 11, 2023 -

Matthews Hyundai of Greece responded

We're so glad to hear that Justin and Chis provided you with a great experience! We truly appreciate your business and hope you enjoy your new ride!

October 08, 2023

Theyvare great, straight shooters, and all maintenance is covered on their Hyundai's for the first three years. So this is the least expensive car you can own. Highly recommended, and I've had Subarus, Honda More

by katb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Matthews Hyundai of Greece responded

We're so glad to hear you had a great experience with our Team and love your new Hyundai! We truly appreciate your business and the great review!

October 05, 2023

This has been a great dealership but under construction it is very difficult to wait for service! No amenities like comfortable seating, beverages, restrooms!! More

by iou84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Oct 11, 2023 -

Matthews Hyundai of Greece responded

We do apologize for the construction going on but, we know it will be worth the wait. During your next visit our Team would be happy to drop you off next door to our Kia location so you can have the usual amenities. Your business is important to us and we hope you can give Matthews another visit!

October 04, 2023

Justin Kazlauckas and Joe Menerick were phenomenal! Justin took a lot of time to explain things and go over the vehicle. He was also very patient and kind. Worked hard to get me a vehicle that had o More

by valcoljul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Kazlauckas
Oct 11, 2023 -

Matthews Hyundai of Greece responded

We're so glad to hear you had a great experience with both Justin and Joe! We truly appreciate your business and hope you enjoy your new ride!

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