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Matthews Hyundai of Greece

Rochester, NY

4.7
882 Reviews
*Please pardon our dust! Our facility is under construction to better serve our Customers!* Discover something BIG at Matthews Hyundai of Greece! At Matthews Hyundai of Greece, we have a tremendous selection of New & Used Hyundais to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
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3975 W Ridge Rd

Rochester, NY

14626

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Showing 882 reviews

November 14, 2023

The work was done very well once all the parts came in from Hyundai v. More

by Jmichels
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd in Service
Nov 15, 2023 -

Matthews Hyundai of Greece responded

Thank you for the great review and your business!

November 13, 2023

Todd was able to get me in right away and take care of the headlight even though the service area was unavailable. luckily a new bulb solved the problem and I was on my way shortly. More

by MELOUK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd in service
Nov 15, 2023 -

Matthews Hyundai of Greece responded

We're so glad to hear you had a great experience with Todd! Thank you for your business and the great review!

November 13, 2023

I had to work very hard to get satisfactory results from 9/19 break replacement. Very sad I had to endure multiple return trips to have them acknowledge the issue then fix it (this took over a period of 7 w More

by passportuklady
Workmanship
Recommend Dealer
No
Employees Worked With
Massimo Castelli
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe..service manager.
Nov 15, 2023 -

Matthews Hyundai of Greece responded

We're sorry to hear about your recent experience. We are actively looking into your visit with our Management Team.

November 03, 2023

When a significant "don't drive the car" problem occurred with my Sonata, Matthew's fit me in a full service schedule and fixed it. They also provided a free Lyft ride home. Everyone was preemptive and helpf More

by BIRTHMATTERS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Sharping
Nov 03, 2023 -

Matthews Hyundai of Greece responded

We're so glad to hear our Team was able to get you into our Service Department quickly to assist with your vehicle. We truly appreciate your business and the great review!

November 02, 2023

New - clean- comfortable- very nice and cordial salespersons. Everyone was very respectful and help full. More

by JEFFREY.VANTHOF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Massimo Castelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Schneider
Nov 03, 2023 -

Matthews Hyundai of Greece responded

Thank you for the great review and your business!

October 26, 2023

It has been 6 weeks since we purchased our 2023 Hyundai Santa Fe Calligraphy and we still have not received the second remote entry key fob or the full tank of gas promised. Five times we have been promise More

by ddt
Purchase Time
Recommend Dealer
No
Employees Worked With
Billy Blattner, Joe Minarik
Oct 30, 2023 -

Matthews Hyundai of Greece responded

Hello, We have looked into your recent visit and spoke with General Manager, Massimo Castelli. He stated you were to be in last Friday to have the key made (10/27). Please let us know if your issue has not been resolved 585-720-9000.

Nov 02, 2023 -

ddt responded

It has been resolved.

October 24, 2023

Mossimo and Joe were absolutely fantastic both very informative. I’m so pleased with my vehicle. Thank you.. More

by KATB1128
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Massimo Castelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
October 24, 2023

Dealership it’s under heavy renovation. Understandably, it is hard to schedule an appointment on short notice. They provide transportation to an austere dealership so you can wait comfortab More

by petegott
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2023

Friendly, staff , service great, easy to schedule appointment, clean environment, very knowledgeable staff, thanked me for choosing Matthews More

by globallm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 24, 2023 -

Matthews Hyundai of Greece responded

Thank you for the great review! We appreciate your business!

October 23, 2023

Very friendly and efficient. Polite and knowledgeable. Clean premises. The manager is very pleasant and helpful. More

by rwyrsta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Blattner
Oct 24, 2023 -

Matthews Hyundai of Greece responded

We're so glad to hear you had a pleasant experience with our Team! We truly appreciate your business and the great review!

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