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Matthews Hyundai of Greece

Rochester, NY

4.7
883 Reviews
*Please pardon our dust! Our facility is under construction to better serve our Customers!* Discover something BIG at Matthews Hyundai of Greece! At Matthews Hyundai of Greece, we have a tremendous selection of New & Used Hyundais to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
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3975 W Ridge Rd

Rochester, NY

14626

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Showing 883 reviews

July 19, 2024

Excellent service right to the point with a problem with vehicle and quick repair and great personal that explains everything to you More

by STONEOLD613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jul 22, 2024 -

Matthews Hyundai of Greece responded

Hi Stoneold613, Thank you for the 5 Star Review and your business!

July 19, 2024

Prompt, courteous service. Refreshments provided is a nice touch. Recommended a factory recall and scheduled an appointment More

by Gary Gullo
Workmanship
Recommend Dealer
Yes
Employees Worked With
Service
Jul 22, 2024 -

Matthews Hyundai of Greece responded

Hi Gary Gullo, Thank you for your business and the great review!

Jul 22, 2024 -

Matthews Hyundai of Greece responded

Hi Gary Gullo, Thank you for the 5 Star Review and the perfect review!

July 18, 2024

Very friendly, very welcoming answers all questions with smiles, courteous staff! Will no longer go to other dealerships. This is the one for us!! More

by MKILLEEN2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darryl Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Matthews Hyundai of Greece responded

Hi MKILLEEN2, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

July 18, 2024

Service personnel are great! Professional, friendly and helpful. Willingness to go the extra mile. I needed help with my computer and Eric took the time to help reset my comput More

by SUZYQ3M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
John DeSalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd, Eric, John
Jul 22, 2024 -

Matthews Hyundai of Greece responded

Hi SUZYQ3M, We’re so glad to hear you had a great experience with Eric and Todd! Thank you for your business and the great review!

July 18, 2024

I thought everyone was very friendly and made me very comfortable with each step of the process. More

by annrush06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Matthews Hyundai of Greece responded

Hi annrush06, Thank you for the perfect review!

July 17, 2024

It was fine. . but a little lengthy for just an inspection ..planned on an hour More

by hockeynonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t interact
Jul 22, 2024 -

Matthews Hyundai of Greece responded

Hi hockeynonnie, Thank you for the 5 Star Review and your business!

July 17, 2024

The manager and salesman Justin were very informative and helpful in our new leased vehicle. I would recommend this team to my family and friends. Thanks guys. Bill T. More

by billtando
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Massimo Castelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
Jul 22, 2024 -

Matthews Hyundai of Greece responded

Hi billtando, We’re so glad to hear you had a great experience with Justin! Thank you for your business and the great review! We hope you enjoy your new ride.

July 17, 2024

Service Advisor was efficient, friendly, and professional. All requested maintenance items were completed effectively. Small complaints include a conicity pull in the tire(s) after rotation & More

by alexrendon134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared C. (Service Advisor)
Jul 22, 2024 -

Matthews Hyundai of Greece responded

Hi alexrendon134, Thank you for your feedback. Our goal is that every Customer leave satisfied and we apologize that you did not. If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

July 17, 2024

nice brand new state of the art facility and a very nice selection of cars More

by QD811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Matthews Hyundai of Greece responded

Hi QD811, Thank you for the 5 Star Review and your business!

July 16, 2024

Great experience overall! Kudos to Erica Polimeni and Zachary Davern for the great service provided. More

by vinmercado19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erica Polimeni, Zachary Davern
Jul 16, 2024 -

Matthews Hyundai of Greece responded

Hi vinmercado19, We’re so glad to hear you had a great experience with Erica and Zachary! Thank you for your business and the great review!

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