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Matthews Hyundai of Greece

Rochester, NY

4.7
1,169 Reviews
Matthews Hyundai of Greece is your local, transparent Hyundai Dealer located in 3975 Ridge Road in Rochester, NY. We pride ourselves on offering a no hassle, stress-free experience. Buy or Lease your new Hyundai from a dealership you can trust. Not only do we carry a BIG Selection of the latest New Hyundais but, gently-used and Certified options as well. We want to earn your business and keep you for life, ...
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3975 W Ridge Rd

Rochester, NY

14626

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Showing 1,169 reviews

June 23, 2025

Was on time for appointment and time estimate was accurate. I would definitely come back. More

by richard.s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Distaffen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Matthews Hyundai of Greece responded

Hi Richard- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

June 23, 2025

Professional. Your website appointment tool was not easy. Two 8:00am on the same day didn't make sense, I selected the wrong one. More

by rentzeljere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared, service
Jun 24, 2025 -

Matthews Hyundai of Greece responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

June 22, 2025

My Ioniq 5 has been in 3 times for an intermittent dead 12v battery issue. The service department has not been helpful suggesting that the battery was just bad, while I've been without a vehicle for over 3 More

by jjbush33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Kazlauckas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Koval
2.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Matthews Hyundai of Greece responded

Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

June 22, 2025

Checked me in right away. Kept me updated. Service took longer than expected but was OK More

by mgspaull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Matthews Hyundai of Greece responded

Hi- Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

June 21, 2025

They are always trying to sell unnecessary services to people, services they did not ask for. You go for simple services, and they will try to tell you to get your tires upgraded for winter, even though i More

by MOHAMEDSHEIKH720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Matthews Hyundai of Greece responded

Hi Mohamed, We regret hearing about your experience with us. We want the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

June 20, 2025

Service was quick. They gave us a great estimate that was very accurate. Thank you. More

by 327staff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Matthews Hyundai of Greece responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

June 19, 2025

Took 2025 Palisade in for MANUFACTURER ALIGNMENT ISSUE, was out of alignment, at no cost! More

by terrytrimm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 20, 2025 -

Matthews Hyundai of Greece responded

Hi Terry- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

June 19, 2025

Excellent services, honest, the staff was incredibly knowledgeable and patiently offering helpful recommendations that I hadn't considered More

by gonzalezamparo29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Smith, Ray Montalvo
Jun 20, 2025 -

Matthews Hyundai of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

June 19, 2025

I've been dealing with Matthew s I've been dealing with Matthews for a while now, and the service has been great. Eric Koval has been great, the whole team has been great and very helpful. Thank you for be More

by eaddison1970
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Koval
Jun 20, 2025 -

Matthews Hyundai of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

June 19, 2025

Always on top of everything. Wonderful staff..excellent service.Also work with Todd Scharping usually.Quick and very efficient in every dealings I ever had More

by DSCHARPING01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Matthews Hyundai of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!