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Matthews Hyundai of Greece

Rochester, NY

4.7
883 Reviews
*Please pardon our dust! Our facility is under construction to better serve our Customers!* Discover something BIG at Matthews Hyundai of Greece! At Matthews Hyundai of Greece, we have a tremendous selection of New & Used Hyundais to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
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3975 W Ridge Rd

Rochester, NY

14626

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Showing 883 reviews

August 29, 2024

The facility is clean, the staff is friendly and knowledgeable and the work is done well. More

by POWERSD3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
Sep 09, 2024 -

Matthews Hyundai of Greece responded

Hi, We're so glad to hear you had a great experience with us! We appreciate your business and the 5 Star Review!

August 29, 2024

Thank you Billy B, and Joe for my new Tucson. Matthews is the best dealership. They made the process so easy. Also thanks to Anthony for getting the exact Suv I wanted. This is my 4th Tucson and More

by JEANBLATTNER1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Dondorfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Minarik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Blattner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with Billy & Joe! We appreciate your business and hope you enjoy your new Tucson!

August 29, 2024

Chris was a non-pressure and very informative about the car I was interested in. More

by whispersofearth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with Chris! We appreciate your business and hope you enjoy your new ride!

August 29, 2024

They were very friendly and explained everything in detail. Answered all the questions that I had. More

by dgzeppy101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Matthews Hyundai of Greece responded

Hi, Thank you for the 5 Star Review and your business!

August 28, 2024

One of the worst experiences I've ever had in my life with your company. I will not be back More

by andredade64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Parts Department
Sep 09, 2024 -

Matthews Hyundai of Greece responded

Hi, We sincerely apologize. Our team has been made aware again that you need to be contacted ASAP. Can you please email us at TellUs@matthewsauto.com and provide us with the best number to reach you, to ensure our records are correct? Your business is important to us.

August 25, 2024

Extremely satisfied with the vehicle and staff assistance. Everyone was very professional and helpful. I will definitely recommend them to everyone. More

by PTRIASSI14
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John DeSalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ostrander
Aug 26, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

August 25, 2024

We had a wonderful experience purchasing a new vehicle with Matthews team. Kind knowledgeable and professional staff. More

by dpolovick
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

August 25, 2024

Anticipated 1 hour service for a recall service. After a 2 and a half hour wait I was provided a loaner and had to return the next day to get my car. I anticipated better customer service. More

by jgiovann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Massimo Castelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Matthews Hyundai of Greece responded

Hi, Thank you for your feedback. Our goal is that every Customer leave satisfied and we apologize that you did not. We’d like the opportunity to speak with you in hopes to learn from our mistakes, at your earliest convenience please reach to General Manager, Massimo Castelli.

August 24, 2024

Had a Great experience, everyone treated me like i was family, Bill Kelsey did a great job explaining everything to me More

by johndistaffen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Dondorfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kelsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Massimo Castelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Minarik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Coletti
Aug 26, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with Bill Kelsey! We appreciate your business and hope you enjoy your new ride!

August 24, 2024

We have bought 4 cars from John and we trust him. He goes above and beyond to get us into vehicles we want . Thank you again for a job well done . More

by LASHOMB17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John DeSalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with John DeSalvo! We appreciate your business and hope you enjoy your new ride!

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