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Matthews Hyundai of Greece

Rochester, NY

4.7
882 Reviews
*Please pardon our dust! Our facility is under construction to better serve our Customers!* Discover something BIG at Matthews Hyundai of Greece! At Matthews Hyundai of Greece, we have a tremendous selection of New & Used Hyundais to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
Contact Dealership

3975 W Ridge Rd

Rochester, NY

14626

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Showing 882 reviews

September 04, 2024

We were very pleased with our sales person and the staff in general. They were very professional and the purchase process was handled very efficiently. More

by ROG.HOWE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Dondorfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Blattner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Matthews Hyundai of Greece responded

Hello, We’re so glad to hear you had a great experience with us! Thank you for your business and we hope you enjoy your new ride!

September 04, 2024

Very welcoming, professional yet also friendly, greeted me promptly; Chris Raetz offered a beverage every time I walked in. Returned my calls & texts print. More

by TKLINDO21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in financing : excellent! Professional, personable.
Sep 05, 2024 -

Matthews Hyundai of Greece responded

HI, We’re so glad to hear you had a great experience with Chris Raetz! Thank you for your business and the great review!

September 04, 2024

Rich, Billy and Massimo were great to deal with. I highly recommend Matthews and it was an easy process. More

by mcgraw.fan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Massimo Castelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Blattner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich McDowell
Sep 05, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with our team at Matthews Hyundai of Greece! Thank you for your business and the great review!

September 04, 2024

We were greeted promptly and sat down with Justin quickly, even though it was really busy. Our questions were all answered and we took our car for a test drive. More

by steve.woeller17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin K.
Sep 05, 2024 -

Matthews Hyundai of Greece responded

Hi Steve, We’re so glad to hear you had a great experience with Justin! Thank you for your business and the great review! We hope you enjoy your new ride!

September 04, 2024

Chris is awesome, super friendly, funny, and accommodating! I hope more people are able to work with him! More

by Devon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Matthews Hyundai of Greece responded

Hi Devon, We’re so glad to hear you had a great experience with Chris! Thank you for your business and the great review!

September 02, 2024

Still having same issues ? ? Don’t know if it is as bad?? Plungers on the tailgate More

by dgiumen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know names
Sep 05, 2024 -

Matthews Hyundai of Greece responded

HI, We sincerely apologize for your recent experience with us! We want to assure you that this is not how we do business. (General Manager Massimo Castelli or Service Manager Ashley Rourke- Salamone) will be reaching out in hopes to rectify the situation. Thank you for letting us know.

September 02, 2024

I'm always happy to show up there. This time it was for a recall. I didn't wait there, but it was finished when promised Thank you. More

by cmichelsen52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, Eric
Sep 05, 2024 -

Matthews Hyundai of Greece responded

Hi, Thank you for the perfect review and your business!

September 02, 2024

This is my second Tucson from Matthews. Justin very knowledgeable and helpful. Very comfortable environment and friendly staff More

by JHERZOG521
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Kazlauckas
Sep 05, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with Justin! Thank you for your continued business and the great review!

September 02, 2024

I have a brand new Santafe and it has already been there 3 times and is still having issues. The service department seems annoyed every time I go there. More

by No
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
Sep 09, 2024 -

Matthews Hyundai of Greece responded

Hi, We sincerely apologize. Our team has been made aware again that you need to be contacted ASAP. Can you please email us at TellUs@matthewsauto.com and provide us with the best number to reach you, to ensure our records are correct? Your business is important to us.

September 01, 2024

This is our second car from Matthews and we are very pleased with them. Their selection, service, courtesy, and cooperation are the best around. Thanks again Matthews Hyundai! More

by Kenneth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Kelsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
John DeSalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Blattner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin K.
Sep 05, 2024 -

Matthews Hyundai of Greece responded

Hi Kenneth, We’re so glad to hear you had a great experience with us! Thank you for your continued business and the great review! We hope you enjoy your new ride.

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