
Matthews Hyundai of Greece
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Dealership has been very responsive - everyone that I spoke with. First visit was to pick up a car I purchased remotely, and the team was professional and friendly. Never heavy pressure. spoke with. First visit was to pick up a car I purchased remotely, and the team was professional and friendly. Never heavy pressure. More
From the minute the appt was made for the the oil change, tire rotation, and inspection it was a series of mis-steps. We rec'd several calls and emails saying the appt was at 9, no it was at 9:30, no it is a tire rotation, and inspection it was a series of mis-steps. We rec'd several calls and emails saying the appt was at 9, no it was at 9:30, no it is at 9, now at 8. Several separate messages with conflicting times. After calling it was determined the appt was at 9 am. After 90-minutes someone came out and told my husband the oil change and tire rotation was done but the car failed inspection due to a "bad" passenger side windshield wiper blade. Why on earth would you not have replaced the blade and completed the inspection? They sent him on his way - he had to pick me up at the airport. He replaced the blade himself and took the care back at which time they passed the inspection. Why - was the blade not replaced on the spot and the vehicle passed inspection? It is the most ridiculous thing ever ! NOT good customer service. More
This is the second car I’ve purchased from Fuccillo/Mathews, the sales process was painless. Billy was knowledgeable and helpful pointing out features and placing us in the vehicle we were loo Fuccillo/Mathews, the sales process was painless. Billy was knowledgeable and helpful pointing out features and placing us in the vehicle we were looking for. More
Great customer service easy to set up service apointment. Refreshing change from trying to get work done by my local dealer. Helpful staff. Thank you for your help. Refreshing change from trying to get work done by my local dealer. Helpful staff. Thank you for your help. More
fastest auto purchase i've ever made. they wrote me an acceptable deal in about 20 minutes. also, they didn't bludgeon me with all that we "want to meet or exceed your expectations" sales they wrote me an acceptable deal in about 20 minutes. also, they didn't bludgeon me with all that we "want to meet or exceed your expectations" salesman speak crap. These are people that just did their job. yeah. i'd buy another car from them. Without hesitation. More
I absolutely love this dealership. They are always so efficient so friendly. Every time I go there, I get exactly what I need. The salesman Mark that helped me with my car was absolut They are always so efficient so friendly. Every time I go there, I get exactly what I need. The salesman Mark that helped me with my car was absolutely amazing. He got me exactly what I wanted and as quickly as I could possibly want. More
Great staff that does thier best to get the work done same day and accommodate your schedule. The shuttle service is definitely a plus! same day and accommodate your schedule. The shuttle service is definitely a plus! More
Exceptional service! This is my second lease with MATTHEW'S and I'm completely satisfied! This is my second lease with MATTHEW'S and I'm completely satisfied! More