Matthews Hyundai of Greece
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Eric is always friendly and helpful when I am in. The service and communication has been excellent. I have made many visits there and it has always been a pleasant experience The service and communication has been excellent. I have made many visits there and it has always been a pleasant experience More
I work here so take it for what it's worth. This is a great place to work, and the atmosphere is super friendly. I never see people leaving upset and I see a lot of return business. This is a great place to work, and the atmosphere is super friendly. I never see people leaving upset and I see a lot of return business. More
I had a rough start to my 1st experience w Matthews Hyundai service w an incorrectly ordered part...AND boy did they ever step up to do the right thing for me moving forward. They made sure i got in t Hyundai service w an incorrectly ordered part...AND boy did they ever step up to do the right thing for me moving forward. They made sure i got in the next week, got a loaner car set up, were extremely customer service oriented, called to personally ensure things were on track for the visit. They really did an awesome job. Everyone makes mistakes - everyone. But a great indicator of character and integrity is how you handle those mistakes. Matthews took ownership, bent over backwards to make me feel appreciated as a customer and showed their true colors! More
I cannot believe how much they charge for a simple oil change. When I booked the appointment online it told me my oil change charge was zero dollars. When my car was done they told me it was about $87, wh change. When I booked the appointment online it told me my oil change charge was zero dollars. When my car was done they told me it was about $87, which is not an expense I had planned for. This was extremely inconvenient, as I live in Webster and drove out to Greece because I thought my oil changes were still free. If I had know there would be a charge like this I would have done my oil change closer to home for a lot less money. I feel completely ripped off and deceived by the online play form that told me my bill would be zero. More
Clean,sales people were very attentive and didn't pressure us into anyone we didn't want.Very friendly and took the time to tell us about everything offered and what we may want and didn't really nee pressure us into anyone we didn't want.Very friendly and took the time to tell us about everything offered and what we may want and didn't really need.was a great experience overall. More
I felt like they treated me with the upmost respect. Answer all my questions I would recommend anyone to get a vehicle. Thanks again for making me feel appreciate it Answer all my questions I would recommend anyone to get a vehicle. Thanks again for making me feel appreciate it More
I have had my last 4 leases from this dealership, even before it was Matthews. Got screwed on one deal (before it was Matthews) but all others have been good. before it was Matthews. Got screwed on one deal (before it was Matthews) but all others have been good. More
Everyone was very friendly and accommodating. I would recommend them to my family & friends in the future I would recommend them to my family & friends in the future More
From the 1st phone call from Susan answering my web submission to Justin who was my salesman and answered all my questions and made me feel welcome. I met Joe the manager and the welcoming feeling con submission to Justin who was my salesman and answered all my questions and made me feel welcome. I met Joe the manager and the welcoming feeling continued, willing to help me in any way. I chose to purchase and on pick up day Justin, Zack actually everything was smooth except for my insurance company. The whole experience at Matthews will have me steering everyone who asks heck even if they don’t I will highly recommend this great team and business! More