Matthews GM Center - Service Center

Came in for my regular service. Also asked to have transmission checked out. Everything went fine and I had great communication from Scott letting me know that there were no problem Also asked to have transmission checked out. Everything went fine and I had great communication from Scott letting me know that there were no problems with the transmission and that my truck was done. More

Got to the dealership on time and was Promptly received and schedualed. The work was done on a timely manner. and schedualed. The work was done on a timely manner. More

Awesome dealership. They always do great work and always treat us well. Very well satisfied. They always do great work and always treat us well. Very well satisfied. More

Really great place got me right in for my work being done on my truck.people was really polite and friendly. Really set there goles on helping me on my truck.people was really polite and friendly. Really set there goles on helping me More

Always given maximum attention - never disappointed with Communication . Comfortable waiting room Surroundings - efficient support - always hot coffee - nothing but positive interaction Communication . Comfortable waiting room Surroundings - efficient support - always hot coffee - nothing but positive interaction More

Fred greeted me with a smile, offered a rental car (when one wasn’t set up) & explained the repair in detail. one wasn’t set up) & explained the repair in detail. More

Good follow up and service from the team at Matthews Auto, our family uses them exclusively for all four of our vehicles. Auto, our family uses them exclusively for all four of our vehicles. More

Scott was right on the ball and explained what was going on with my truck and GMC. Although very little was accomplished, I know that when the parts are in and the code issue resolved your guys will do all on with my truck and GMC. Although very little was accomplished, I know that when the parts are in and the code issue resolved your guys will do all possible to get the truck right before I get out the door. Unfortunately your shop isn't in Ithaca where it would be much more convenient, then you would probably get most of our business. More

Awesome sales and after the sales experience. Called me after my delivery to make sure I had no questions about the vehicle. Very professional business Called me after my delivery to make sure I had no questions about the vehicle. Very professional business More

SERVICE WAS GOOD UNTIL CAR WASH TOOK FOR EVER. IT WAS VERY SLOW AND THE JOB DONE WAS POOR. THE REST OF THE WAS VERY GOOD. IT WAS VERY SLOW AND THE JOB DONE WAS POOR. THE REST OF THE WAS VERY GOOD. More