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Matthews GM Center - Service Center

Vestal, NY

4.7
227 Reviews

227 Reviews of Matthews GM Center - Service Center

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March 21, 2024

Scabs! Rather throw parts at a vehicle than actually fix it right the first time. Customer can't be right so tell them their wrong. I was right though. Stil More

by BRANDONWIDGER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fred Hobarth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Matthews GM Center responded

Hi Brandon, I understand that your issue was handled when you had mike call your insurance company and fix your problem. Any further problems please call mike he will help you. All though the comments made are extremely harsh we will help you in the future

March 20, 2024

Went in for simple oil change/ inspection. Hit them with surprise problem discovered on drive in. They handled everything quickly and efficiently. More

by dalekeenan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Matthews GM Center responded

Hello, Thank you for the 5 Star Review and your business!

March 14, 2024

Very professional. Pointed out issue and repaired it promptly. Work area very clean and orderly More

by nblaylock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Matthews GM Center responded

Hello, Thank you for the 5 Star Review and your business!

March 08, 2024

Mr Linge was very helpful with a request for tire pricing. I'll need them soon. Also had mice starting to nest in the filter so I asked for them to be replaced Done. He was very professional and mov More

by LT18801
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Matthews GM Center responded

Hello, We’re so glad to hear you had a great experience with Rob Linge! Thank you for your business and the great review!

March 02, 2024

Amazing service! ! Couldn’t be any happier! Thank you for the quick turnaround, will be back! More

by april_l_quick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted O'connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tierno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sorbello
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Matthews GM Center responded

Hi April, Thank you for the 5 Star Review and your business!

February 26, 2024

The best service in the area, friendly staff, clean facility, they move things right along so your not there all day. More

by tshiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Polakovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews GM Center responded

Thank you for your business and the great review!

February 23, 2024

Matthews GMC service is always top notch, on time, thourough and neat. This is my sixth GMC in a row and all have been serviced at Matthews. Great service that you keep coming back to. More

by liznshep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews GM Center responded

Thank you for your continued business, Liz!

February 22, 2024

Best. Service. Ever. I bought an SUV from Matthews because of it. Highly recommend the whole team! More

by BENJAMINCKNUTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sorbello
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews GM Center responded

Thank you for choosing Matthews and congratulations on your new SUV!

February 21, 2024

OVER CHARGING service dept for sure. Need the money to help pay for the other 175 Mathews dealerships More

by DOC10346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Tabeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Matthews GM Center responded

Hi Doc, when you have the opportunity please return Mike Ryders phone calls he would like to assist you with your concern. thank you

February 20, 2024

Easy to schedule service, They explained to me what was needed and why Friendly, professional, Called when car was ready Offered to pick me up More

by brianwetzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted O'connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tabeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews GM Center responded

We're glad to hear our Team took great care of you, Brian! We appreciate the great review and your business!

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