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Matthews GM Center - Service Center

Vestal, NY

4.7
227 Reviews

227 Reviews of Matthews GM Center - Service Center

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August 05, 2024

Thank you for the fast and friendly service. We will be buying our next truck there too. More

by JGUDITIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Vallely
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Matthews GM Center responded

Hi, Thank you for the 5 Star Review and your business!

July 03, 2024

The service representative is very helpful and knowledgeable. The service department was clean and nice. More

by baum97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2024 -

Matthews GM Center responded

Hi baum97. Thank you for the 5 Star Review and your business!

June 29, 2024

Excellent service! Timely, friendly and fine on time. Always kept me up to date. Nice to pick up a clean car. Prices definitely better than the dealership in Scranton. More

by Gmac2281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2024 -

Matthews GM Center responded

Hi Gmac2281, Thank you for choosing Matthews GM Center for your recent service! We appreciate the 5 Star review and your business.

June 20, 2024

Always excellent service and always a welcoming crew of advisors. Have been a loyal customer for many years. More

by cjgriff2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Polakovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2024 -

Matthews GM Center responded

Hi cjgriff2, Thank you for choosing Matthews GM Center for your recent service visit! We appreciate the 5 Star Review!

June 18, 2024

I liked the ease of use but I asked for the car to be NYS inspected and the center console came back broken. I wrote a complaint and nobody has reached out to me.. very disappointed. More

by BOUGH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Matthews GM Center responded

Hello, we are sorry to here about the issue with your last service appointment, when you have the time can you please call the store 607-798-8000 and ask for Mike Ryder our service Director or Adam Crawford our General sales manager we would like to go over what happened. We are here to assist you in knowing Matthews will help in anyway. Look forward to talking with you !

June 18, 2024

Very satisfy with the service. Everyone is very friendly and courteous. Purchased 3 vehicles from Mathews. More

by LPCABCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Polakovich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Matthews GM Center responded

Hi, Thank you for the 5 Star Review and your business!

June 17, 2024

Excellent service experience as always! Rob is always a pleasure to deal with, and everything was taken care of thoroughly and efficiently. Great job! More

by jdnoyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2024 -

Matthews GM Center responded

Hi jdnoyes, We're so glad you had a great experience with Rob! Thank you for the 5 Star Review and your business!

June 17, 2024

Rob has been taking great care of us for the past ten years. We have been very satisfied with Matthews auto. More

by Audioi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2024 -

Matthews GM Center responded

Hi Audioi, We're so glad you had a great experience with Rob at Matthews GM Center! We appreciate the 5 Star Review and your business!

June 12, 2024

I always received great service and they take good care of my needs and are very helpful More

by HUGHESSR.KEITH
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Polakovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Matthews GM Center responded

Hi, Thank you for the 5 Star Review and your business!

June 10, 2024

We had very good service and love our new vehicle. Paul was caring and very easy to work with.Love our truck More

by smilee2_98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tierno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2024 -

Matthews GM Center responded

HI, We’re so glad to hear you had a great experience with Paul! Thank you for your business and the great review!

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