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Matthews GM Center - Service Center

Vestal, NY

4.8
320 Reviews

320 Reviews of Matthews GM Center - Service Center

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May 15, 2023

Great salesman and service counter person. I will keep seeing them for advice and information More

by rawwilly54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Reyes
May 23, 2023 -

Matthews GM Center responded

Thank you for your business and the great review!

May 15, 2023

It was very easy to schedule my appointment, I dropped my vehicle off in the morning and they called me as soon as was ready. Front desk was very pleasant and easy to deal with. More

by szelenyak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Matthews GM Center responded

Thank you for the great review and your business!

May 13, 2023

Dealer did a great job with the car and I was very impressed with the group and I was very impressed with the quality service that I had More

by jschwart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Matthews GM Center responded

We appreciate your business and the great review!

May 12, 2023

Professional, friendly team! Work performed is always A+ and while waiting for services to be performed the waiting room is always comfortable and clean, More

by waddhayloft
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Perry Griffith, Joe Polakovich
May 23, 2023 -

Matthews GM Center responded

We are so glad to hear that you found our dealership comfortable! Thank you for choosing Matthews. We appreciate your business!

May 12, 2023

Fred was great, friendly, and apologized for the length of time it took for my appointment. More

by apapaleo0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Matthews GM Center responded

We apologize for the delay and truly appreciate your business and patience!

May 12, 2023

Always available Kind service people Keeps My car ont the road! Love them Good service More

by GRANDBLVD94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Perry Griffith, Joe Polakovich
May 23, 2023 -

Matthews GM Center responded

Thank you for your business and the perfect review!

May 11, 2023

Appointments are on time. The work is expertly performed. The price is very fair. Everyone there always has a smile. I would recommend Matthews GMC to anyone! More

by guylagates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Perry Griffith
May 23, 2023 -

Matthews GM Center responded

Thank you for choosing Matthews and the great review!

May 11, 2023

Quick response from the service writer team. Adam was very helpful which made a difference in my day. Thanks to everyone. More

by paulteep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist
May 23, 2023 -

Matthews GM Center responded

We're so glad to hear you had a pleasant experience with our Team! We appreciate your business and the great review!

May 11, 2023

Always quick and accurate Estimates and work matches Every time I’ve been using them for over 10 years, never had a bad experience More

by CHRISKAPEGHIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Matthews GM Center responded

Thank you for your continued business and the great review!

May 11, 2023

Very professional, courteous and does excellent work. Clean place, they offer refreshments and friendly staff. You will not be disappointed. More

by BIGGIE341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sorbello
May 23, 2023 -

Matthews GM Center responded

We're so glad to hear you were comfortable during your visit! We appreciate the great review and your business!

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