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Matthews GM Center - Service Center

Vestal, NY

4.8
278 Reviews

278 Reviews of Matthews GM Center - Service Center

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February 08, 2025

Everyone very professional plus great service. Very nice lounge ! Andy updated me on all services being done. I will be back. More

by jballe7174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Breward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tierno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Salvemini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Matthews GM Center responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

February 06, 2025

Everyone at the dealership was very helpful and extremely nice Great experience. My vehicle was completed with great efficiency. Thank You Alex More

by broomesteam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Matthews GM Center responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

February 03, 2025

The service dept. handled my emergency issue promptly and efficiently and had me out the door in about 20 minutes. Amazing. More

by hrittberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Matthews GM Center responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

February 03, 2025

Excellent service as usual. Let me know what n Ed’s to be done next visit. More

by lexingtontp2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Matthews GM Center responded

Hi- We’re so glad to hear you had a great experience with our team! Thank you for your business and the great review!

February 03, 2025

Great service. Everyone very nice. Very nicely nice waiting lounge Service manager very welcoming and pleasant More

by jolacey51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Matthews GM Center responded

Hi-Thank you for the 5 Star Review and your business!

February 01, 2025

Great customer service! Employees are very helpful and easy to communicate with. They are very professional More

by paulhmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Salvemini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Matthews GM Center responded

Hi Paul- We’re so glad to hear you had a great experience with our team! Thank you for your business and the great review!

January 31, 2025

1st maintenance was completed on my 2024 Terrain with many thanks. I was informed that my Terrain had locking lug nuts and the key was missing so a tire rotation could not be done. I was unaware that my More

by joangriswold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Salvemini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Matthews GM Center responded

Hi Joan- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 29, 2025

I needed an inspection because I was 2 months over and they took me in when I did not have an appointment. I also asked for an oil change and tier rotation and they worked that in also. More

by NWARD10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Matthews GM Center responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 29, 2025

I have been getting service at the Matthews GMC Center and the guys are great. Have recommended them to many of my friends. Would not go any place else. More

by Danellimary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Salvemini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Matthews GM Center responded

Hi Danelli- Thank you for the 5 Star Review and your business!

January 28, 2025

Thanks Andy. See you in a few months. Oil, filter, wiper fluid, clean inside and out. More

by STEVENSRJ217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Salvemini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Matthews GM Center responded

Hi Steven- We’re so glad to hear you had a great experience with Andy! Thank you for your business and the great review!