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Matthews GM Center - Service Center

Vestal, NY

4.7
227 Reviews

227 Reviews of Matthews GM Center - Service Center

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September 03, 2024

Jim Rogers excellent as usual Jim always takes that extra minute to fully understand what I'm looking for and it is then executed perfectly More

by jsd0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Matthews GM Center responded

Hi, We’re so glad to hear you had a great experience with Jim Rodgers! We appreciate your continued business and perfect review!

September 02, 2024

I was in the automobile business for 35 years. I am retired and my last position was general manager of a GM dealership . I would have been very happy to have Rob Linge as my employee. He does a w More

by GARY85375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Matthews GM Center responded

Hi Gary, We’re so glad to hear you had a great experience with Rob! Thank you for your business and the great review!

August 30, 2024

Scott was very friendly, efficient, kept me informed of the progress of the work being done. More

by hashifter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Tabeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sorbello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Matthews GM Center responded

Hi, We’re so glad to hear you had a great experience with Scott Sorbello! We appreciate your business!

August 29, 2024

Matthews has a great team working for them! It is always a pleasure going to get my car worked on or purchasing a new one! More

by ilabarre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Polakovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Matthews GM Center responded

Hi, Thank you for the perfect review!

August 29, 2024

Always easy to schedule appts. Service always on time and personally Explained by friendly service team More

by samsanto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Matthews GM Center responded

Hi, Thank you for your business and the perfect review!

August 24, 2024

Jim Rogers is the best, I showed up on the wrong day but the got me in and oil changed and it was good enough. Thanks Jim for all you do! More

by rawwilly54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Ryder
Aug 26, 2024 -

Matthews GM Center responded

Hi, We’re so glad to hear you had a great experience with Jim Rogers! Thank you for your business and the great review!

August 24, 2024

Scott was excellent updating me on what was needed, the progress of the repairs, and reviewing what was done upon completion of the work. The technician did an excellent job ! More

by Lecampbell
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sorbello
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Matthews GM Center responded

Hi Lecampbell, We’re so glad to hear you had a great experience with Scott! Thank you for your business and the great review!

August 20, 2024

jim rodgers is a very nice guy! he always explains everything that my truck needs and will show me pictures. the other day when i was in i mentioned that i didnt get a chance to st More

by gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Matthews GM Center responded

Hi Gary, Jimmy is a great guy! We're glad to hear he was able to feed you and take great care of you! Thank you for choosing Matthews for all your service needs.

August 19, 2024

Paul did a really good job with handling the sale of my truck. Excellent service. More

by MAHLONESH
Recommend Dealer
Yes
Employees Worked With
Paul Tierno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Matthews GM Center responded

Congratulations on your new ride and thank you for choosing Matthews! We're pleased to hear Paul took great care of you.

August 09, 2024

Jim and his associates do a great job and get me in and out in a timely fashion More

by bharmon4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do not know the unrated guys
Aug 09, 2024 -

Matthews GM Center responded

Hi, We’re so glad to hear you had a great experience with Jim & Our Team at Matthews GM Center! Thank you for your business and the great review!