Matthews GM Center - Service Center
Vestal, NY
226 Reviews of Matthews GM Center - Service Center
Very professional. Everyone was helpful and polite… They kept me informed when my car would be ready. Everyone was helpful and polite… They kept me informed when my car would be ready. More
Scott was very communicative and helpful. Very clear with what he was communicating and made sure I understood the process. Very clear with what he was communicating and made sure I understood the process. More
Truck was not ready when promised, and problem wasn’t mentioned until I showed up to pick up truck. mentioned until I showed up to pick up truck. More
This was the first time that I worked with Jim. My standard was Perry who has retired. The quality of service is my number one criteria when selecting a dealership. My standard was Perry who has retired. The quality of service is my number one criteria when selecting a dealership. More
Everything was Great. I would definitely recommeng Matthews to any of my Friends or Family I would definitely recommeng Matthews to any of my Friends or Family More
I was very pleased with the service. Plus I needed a ride home & back which I did get. I shall & will tell all my friends on how well I as treated!!! I also good a free car wash plus my Plus I needed a ride home & back which I did get. I shall & will tell all my friends on how well I as treated!!! I also good a free car wash plus my vehicle was also washed when I picked it up. Good job all over. More
Excellet service as always. Staff very helpful and provided updates on status of my vehicle. Thanks for the experience. Staff very helpful and provided updates on status of my vehicle. Thanks for the experience. More
Dealership treated me very well and the end result was a new truck! Thank you. new truck! Thank you. More
Rob consistently ensures my requests and needs are met. He is professional, Friendly and treats me well. Matthews is lucky to have him as part of the service team. He is professional, Friendly and treats me well. Matthews is lucky to have him as part of the service team. More
Thank You to Jim Rodgers for getting my tires & setting up my appointment. He also explained to me about the alignment machine when you pull your vehicle into the service dept. It just amazed me that it up my appointment. He also explained to me about the alignment machine when you pull your vehicle into the service dept. It just amazed me that it could do this so easily. So, I learned something. Thanks to all your wonderful employees & to the guys who perform the service on the vehicles, no one sees them; they deserve Thanks too! More