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Matthews GM Center - Service Center

Vestal, NY

4.7
235 Reviews

235 Reviews of Matthews GM Center - Service Center

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November 22, 2024

Fred and your staff were very helpful and quick resolving my vehicles problem Fred went the extra mile to make sure everything was taking care of More

by rickford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Matthews GM Center responded

Hi Rick- We’re so glad to hear you had a great experience with Fred! Thank you for your business and the great review!

November 18, 2024

Great service from Jim Rodgers; love my new tires he recommended for my car. Thank you More

by monico.dianne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Matthews GM Center responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

November 18, 2024

I would rate Rob as the best service agent I have ever worked with and I would buy my next car from Mathew's More

by CGUY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Matthews GM Center responded

Hi- We’re so glad to hear you had a great experience with Rob! Thank you for your business and the great review!

November 13, 2024

I’ve purchased 3 vehicles from Matthews Chevy! Their customer service is second to none! I highly recommend them! More

by Edn575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted O'connor, Badr Elhamraoui
Nov 15, 2024 -

Matthews GM Center responded

Hi-Thank you for the 5 Star Review and your business!

November 09, 2024

Matthews service, sales, collision departments are the best. Friendly and professional. Customers are always first. More

by KARIN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Breward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darby Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Polakovich, Scott Sorbello, David Reyes, Ashley Salvemini, Nicole Spencer, Frank Vallely
Nov 15, 2024 -

Matthews GM Center responded

Hi Karin-Thank you for the perfect review!

November 04, 2024

This is the fourth vehicle I bought from Matthews GM Center. Paul Tierno is an outstanding salesman who works with me to get the vehicle and options I want. More

by R222
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tierno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Matthews GM Center responded

Hi- We’re so glad to hear you had a great experience with Paul! Thank you for your business and the great review!

November 04, 2024

Always great service as usual with no problems. Good interface with personnel behind the services desk. More

by DSSTIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Matthews GM Center responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

October 21, 2024

I don't mind answering questions or making comments about a about a job well done or a certain problem, but I hate being forced to write paragraph just to air my comments. As long as I have to write a review More

by kashcruzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Matthews GM Center responded

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business and taking the time to leave us a 5 Star Review.

October 21, 2024

We came into Matthews to have recall work done on our Canyon. Within an hour we were on our way. Matthews in Vestal is the only dealership that we trust to have our vehicle serviced!!! We love the peop More

by tami_hamberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Matthews GM Center responded

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business and the 5 Star Review!

October 18, 2024

I was very happy with Matthew 's Cadillac dealership. Rob was also a wonderful help. More

by SHORTSTUFF5556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Matthews GM Center responded

Hi, We’re so glad to hear you had a great experience with Rob Linge! Thank you for your business and the great review!

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