Matthews GM Center - Service Center

Great service and attention to detail. Honest service people. Comfortable waiting area. Fast and efficient. Honest service people. Comfortable waiting area. Fast and efficient. More

From sales to service the entire staff is always accommodating to my needs, including a ride to work or home after drop-off. Unless something comes up out of their control, work is always completed accommodating to my needs, including a ride to work or home after drop-off. Unless something comes up out of their control, work is always completed when promised. More

Excellent service, friendly staff, Always greeted with a kind smile. Highly recommend having your vehicle or vehicle's serviced here kind smile. Highly recommend having your vehicle or vehicle's serviced here More

We took our equinox in for an oil change and tire rotation, we were very impressed with our service tech. Austin will be a wonderful asset to matthews. I went in for an oil change and came out with a rotation, we were very impressed with our service tech. Austin will be a wonderful asset to matthews. I went in for an oil change and came out with a new cabin filter as well as being notified about our air filter needing change. The care and concern was much appreciated. Thank you! More

Great service and friendly staff. .work is always done efficiently and the coffee is always fresh .work is always done efficiently and the coffee is always fresh More

I am very happy with Matthew's Service Center in Vestal, NY. They are very friendly and courteous and keep the customer informed on their service. Great people to work with. NY. They are very friendly and courteous and keep the customer informed on their service. Great people to work with. More

I took my car in for a New York State inspection. Matthew had it inspected in about 45 minutes very courteous, service, and very fast highly recommend. Matthew had it inspected in about 45 minutes very courteous, service, and very fast highly recommend. More

I am very pleased with all the service done to my XT5 and ,also, the courteous manner we were treated by the all the personnel at Matthews!! Very pleasant experience!! Thank you. ,also, the courteous manner we were treated by the all the personnel at Matthews!! Very pleasant experience!! Thank you. More

The first time I brought my 2017 Escalade in a couple years ago for tire rotation and oil change, my tires were not rotated despite them saying they were.. I marked the tires so I knew whether or not the years ago for tire rotation and oil change, my tires were not rotated despite them saying they were.. I marked the tires so I knew whether or not they had been rotated. Most recently, I was in again for a tire rotation and oil change, and while that service was completed, the service guy told me a couple things were broken and I would notice grease in my driveway and the suspension would feel off. Now, these are two things I had not noticed at all prior to my service appointment that day. Now I have grease spots in my driveway that were not there prior to my appointment. Needless to say, we will not be back. Apparently these maintenance people cannot be trusted. 😞 More