Matthews GM Center - Service Center
Vestal, NY
227 Reviews of Matthews GM Center - Service Center
Mathews Service is a professional and friendly resource which I trust with my Cadillac ATS4. Service Dept. staff seems genuinely concerned with me and my vehicle, and they offer to go the extra mile if nee which I trust with my Cadillac ATS4. Service Dept. staff seems genuinely concerned with me and my vehicle, and they offer to go the extra mile if needed ... even provided a loaner vehicle at no cost to me, since I had asked for an extra bit of service. The team followed my request and did not try to up-sell me on anything. Fred handled my appointment, is is a kind and gentle man and was willing to spend time with me in discussuing my vehcle. More
They always give me the best service. They listen to any concerns I might have & always take care of them. Best dealership ever. Always professional but treat me louevv be a special custo They listen to any concerns I might have & always take care of them. Best dealership ever. Always professional but treat me louevv be a special customer. Jim Rodgers is outstanding in service More
Excellent Service Dept and scheduling is always a breeze. 10 out of 10, don;t hesitate to try them out. 10 out of 10, don;t hesitate to try them out. More
Very simple service, both vehicles there 4 days, barley washed my car and nothing on my truck . Brakes that did not need replaced your technicians could not make lights go out ! I am 2300 into brakes on a washed my car and nothing on my truck . Brakes that did not need replaced your technicians could not make lights go out ! I am 2300 into brakes on a 65k truck A GMC problem and I am paying the price!!!! 50 k miles .. MY BRAKES STILL SQUEAK and no answers. Me and my family have spent 700k on vehicles through your dealer ship.. My children went to Toyota .. Almost like , who cares attitude anymore.. SAD!!! More
I came in for a lubricate, oil change and tire rotation. Everyone was very friendly and the job was finished in no time. Everyone was very friendly and the job was finished in no time. More
Great customer service will bring my Cadillac back again for service work. Thank you for the help for service work. Thank you for the help More
Great service! ! My husband has used them for years. Buying vehicles and always using them for service and repairs. They have a wonderful crew! ! My husband has used them for years. Buying vehicles and always using them for service and repairs. They have a wonderful crew! More
Moat aspects were very good. I was given a window of pickup of 9-10. The car was not picked up until almost 10:30. I was given a window of pickup of 9-10. The car was not picked up until almost 10:30. More