Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Matthews GM Center - Service Center
Vestal, NY
253 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
253 Reviews of Matthews GM Center - Service Center
Sort by
February 01, 2025
Great customer service! Employees are very helpful and easy to communicate with. They are very professional Employees are very helpful and easy to communicate with. They are very professional More
by paulhmm
Verified Customer
January 31, 2025
1st maintenance was completed on my 2024 Terrain with many thanks. I was informed that my Terrain had locking lug nuts and the key was missing so a tire rotation could not be done. I was unaware that my many thanks. I was informed that my Terrain had locking lug nuts and the key was missing so a tire rotation could not be done. I was unaware that my Terrain had locking lug nuts, so I was very appreciative to learn this. More
by joangriswold
Employees Worked With
January 29, 2025
I have been getting service at the Matthews GMC Center and the guys are great. Have recommended them to many of my friends. Would not go any place else. and the guys are great. Have recommended them to many of my friends. Would not go any place else. More
by Danellimary
January 29, 2025
I needed an inspection because I was 2 months over and they took me in when I did not have an appointment. I also asked for an oil change and tier rotation and they worked that in also. they took me in when I did not have an appointment. I also asked for an oil change and tier rotation and they worked that in also. More
by NWARD10
Employees Worked With
January 28, 2025
Thanks Andy. See you in a few months. Oil, filter, wiper fluid, clean inside and out. See you in a few months. Oil, filter, wiper fluid, clean inside and out. More
by STEVENSRJ217
Employees Worked With
January 27, 2025
Service department took everything. From servicing the car to contacting the insurance company. The whole process was easy, the service department took care of everything. From servicing the car to contacting the insurance company. The whole process was easy, the service department took care of everything. More
by GSKRYP
January 27, 2025
Some of the kindest people I have come into contact with in the car industry. Constant communication and explained everything perfectly. Will definitely be coming back for service and will come back when I in the car industry. Constant communication and explained everything perfectly. Will definitely be coming back for service and will come back when I need a car upgrade! More
by VICTORIA.CELLI
January 24, 2025
Fast, accurate, efficient, friendly - I was in and out and got a free car wash. They are the best. and got a free car wash. They are the best. More
by tpolicare
Employees Worked With
Other Employees :
David Reyes, excellent
January 21, 2025
Went in to service the brake pad monitor. Needed rear pads and rotors. Took 3 hours to get this done even though i had an appointment. No way should this take that long. Needed rear pads and rotors. Took 3 hours to get this done even though i had an appointment. No way should this take that long. More
by JRF656
Employees Worked With
January 19, 2025
Very friendly & knowledgable staff. The shuttle car driver is a former service adviser that is also very knowledgeable The shuttle car driver is a former service adviser that is also very knowledgeable More
by pgriffithmgr
Employees Worked With
