Matthews GM Center - Service Center
Vestal, NY
319 Reviews of Matthews GM Center - Service Center
Matthews auto group. Great place! Great people!! Especially Jimmy in service! He’s the best! Great place! Great people!! Especially Jimmy in service! He’s the best! More
This is a friendly dealership wherever you go on site. Andy made us feel very welcome and he was extremely pleasant & knowledgeable. We would like to see new cars on the showroom floor. We are a long-time Andy made us feel very welcome and he was extremely pleasant & knowledgeable. We would like to see new cars on the showroom floor. We are a long-time Cadillac customer and my wife and I like to see new features and styles. We always appreciate a loaner, but, rarely use one since we have our own transportation most times. If we wait, the waiting area is clean and comfortable. More
Matthews provided great service as always. Nice accommodations in the waiting area and people working there are very friendly. Bob was able to provide service for an even better price than I Nice accommodations in the waiting area and people working there are very friendly. Bob was able to provide service for an even better price than I had in the mail brochure. Many thanks as I was much appreciated. More
Attention to detail keep me informed courteous listened to what I had to say very timely getting job fone to what I had to say very timely getting job fone More
Fred was on the spot responsive. Got me in a little earlier than scheduled and had the car out in record time. Almost didn't have time to finish my coffee! Got me in a little earlier than scheduled and had the car out in record time. Almost didn't have time to finish my coffee! More
Wonderful staff and very helpful and knowledgeable. Very accommodating. They know their products well All have nice personalities. Very accommodating. They know their products well All have nice personalities. More
I felt that everyone was very nice and professional Especially Kelsey Freeman! She was fantastic to work with! She was very knowledgeable about the vehicle that I purchased and was wonderful to work Especially Kelsey Freeman! She was fantastic to work with! She was very knowledgeable about the vehicle that I purchased and was wonderful to work with! More
Did the work I needed and had the car ready sooner than expected. Oil and filter along with new brake pads and rotors. Car doesn’t vibrate when braking now. expected. Oil and filter along with new brake pads and rotors. Car doesn’t vibrate when braking now. More
Very fast service. Also very easy to schedule an appointment. The service desk is staffed with friendly knowledgeable people. Also very easy to schedule an appointment. The service desk is staffed with friendly knowledgeable people. More
Service department was efficient and helpful in finding the problem with my vehicle (a GMC used truck). I plan to return for the repair after getting the quote. I apologize to the gentlemen who did work the problem with my vehicle (a GMC used truck). I plan to return for the repair after getting the quote. I apologize to the gentlemen who did work on the vehicle, I'm sorry I didn't catch your name(s). Everything was good. More