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Matthews GM Center - Service Center
Vestal, NY
322 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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322 Reviews of Matthews GM Center - Service Center
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June 11, 2025
Service was handled very professionally starting with front desk reception to Mr. Jim Rogers and service mechanic front desk reception to Mr. Jim Rogers and service mechanic More
by rgreco1
Verified Customer
June 11, 2025
Very courteous service, easy in and out, and complementary car wash! Great communication with customer and service was completed satisfactorily. complementary car wash! Great communication with customer and service was completed satisfactorily. More
by mstricek
Employees Worked With
June 09, 2025
Wee had a great time in buying our Sierra Denali. Kelsey Was extremely eager to make us happy and very knowledgable about the truck. She even wanted to see our puppy on a visit. Others we worked with Kelsey Was extremely eager to make us happy and very knowledgable about the truck. She even wanted to see our puppy on a visit. Others we worked with was nothing but pure easy. Thanks More
by alsgolf
Employees Worked With
June 08, 2025
Matthews auto group. Great place! Great people!! Especially Jimmy in service! He’s the best! Great place! Great people!! Especially Jimmy in service! He’s the best! More
by fhobarth0
Employees Worked With
June 05, 2025
This is a friendly dealership wherever you go on site. Andy made us feel very welcome and he was extremely pleasant & knowledgeable. We would like to see new cars on the showroom floor. We are a long-time Andy made us feel very welcome and he was extremely pleasant & knowledgeable. We would like to see new cars on the showroom floor. We are a long-time Cadillac customer and my wife and I like to see new features and styles. We always appreciate a loaner, but, rarely use one since we have our own transportation most times. If we wait, the waiting area is clean and comfortable. More
by MIKEFREEMAN15
May 31, 2025
Matthews provided great service as always. Nice accommodations in the waiting area and people working there are very friendly. Bob was able to provide service for an even better price than I Nice accommodations in the waiting area and people working there are very friendly. Bob was able to provide service for an even better price than I had in the mail brochure. Many thanks as I was much appreciated. More
by liznshep
Employees Worked With
May 29, 2025
Attention to detail keep me informed courteous listened to what I had to say very timely getting job fone to what I had to say very timely getting job fone More
by MGERCHMA
May 28, 2025
Fred was on the spot responsive. Got me in a little earlier than scheduled and had the car out in record time. Almost didn't have time to finish my coffee! Got me in a little earlier than scheduled and had the car out in record time. Almost didn't have time to finish my coffee! More
by spcl_dlvry
Employees Worked With
May 25, 2025
Wonderful staff and very helpful and knowledgeable. Very accommodating. They know their products well All have nice personalities. Very accommodating. They know their products well All have nice personalities. More
by wdenny
May 23, 2025
I felt that everyone was very nice and professional Especially Kelsey Freeman! She was fantastic to work with! She was very knowledgeable about the vehicle that I purchased and was wonderful to work Especially Kelsey Freeman! She was fantastic to work with! She was very knowledgeable about the vehicle that I purchased and was wonderful to work with! More
by lwelch404
Employees Worked With
Kelsey Freeman
