Matthews GM Center - Service Center
Vestal, NY
293 Reviews of Matthews GM Center - Service Center
Friendly courteous efficient professional with follow up and follow on. Highly recommend with no doubt nor issues. and follow on. Highly recommend with no doubt nor issues. More
First time using Matthew’s for an oil change everyone there were extremely nice and knowledgeable. there were extremely nice and knowledgeable. More
Friendly staff and they take good care of my truck. The service department is great! The service department is great! More
They were right on time with helping me. I was pleased with the results they did I was pleased with the results they did More
i wish i could give a good review , how ever i did have some issues . the service dept was helpful and i don,t have a complaint there. when the oil change and tire rotation was complete i proceeded to the some issues . the service dept was helpful and i don,t have a complaint there. when the oil change and tire rotation was complete i proceeded to the pay counter to pay and presented a $ 20.00 off gift card ( FROM GM ) and no one knew what to do with it. after about 20 mins they came back and showed me where they took the $ 20.00 off but said next time i should show the coupon before the service is done. ( when i go to a store i show my coupons at the pay window ) so i dont really look at the bill until i get back to work and notice that i was charged almost $ 45 .00 to have a nail removed and patch placed on a tire that i told them had a small leak. how ever i did not tell them that i had a zurich tire and wheel extended warranty that was purchased through Matthews when i bought the car. they can tell you when to have your oil changed and when your inspection is due , but no mention of what type of coverages you have that would help the service people do thier job with out me having to take the time to write this. More
Fred is always very personable and provides excellent service. My only criticism are service centers prices are a bit high. service. My only criticism are service centers prices are a bit high. More
Always on time and very great service. I would recommend. I really like the communication for the appointment. I would recommend. I really like the communication for the appointment. More
Friendly service…nice waiting room…. free pastry. Recommend that another part should be replaced. Car wash coupons. free pastry. Recommend that another part should be replaced. Car wash coupons. More