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Matthews GM Center - Service Center
Vestal, NY
235 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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235 Reviews of Matthews GM Center - Service Center
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December 21, 2024
I made an appointment online and checked the box i would wait. When i dropped off they said i wasn't down on the schedule for waiting. They did squeeze me in. I thought the purpose of making an appointment wait. When i dropped off they said i wasn't down on the schedule for waiting. They did squeeze me in. I thought the purpose of making an appointment was to have my vehicle serviced at the time i selected without the run around. I guess you have to call to get an exact appointment time. I scheduled 2 weeks in advance online. More
by JRF656
Verified CustomerEmployees Worked With
December 21, 2024
Please eliminate a mandatory response here. Just a simple rating should be enough. Usually won’t fill these out but did so because of Jim and Fred’s great service Just a simple rating should be enough. Usually won’t fill these out but did so because of Jim and Fred’s great service More
by FRANKMEIER
December 18, 2024
Brought my 2019 Buick Encore in for an inspection. Rob informed me the vehicle would need front and rear brakes. They installed the brakes and I was able to leave safely. Rob informed me the vehicle would need front and rear brakes. They installed the brakes and I was able to leave safely. More
by OTBJEAN
Employees Worked With
December 18, 2024
I am very pleased with the. Services they listen to you and keep you updated how your cars doing very friendly service Services they listen to you and keep you updated how your cars doing very friendly service More
by angles17042000
December 17, 2024
Quick service but very thorough. Friendly and kind staff. Answered all my questions and concerns. Car was very clean when i picked it up Friendly and kind staff. Answered all my questions and concerns. Car was very clean when i picked it up More
by CITYQUEEN519
Employees Worked With
December 16, 2024
Fred in service is always accommodating and helpful to our needs when acquiring product and scheduling. Service team goes above and beyond. Thank you our needs when acquiring product and scheduling. Service team goes above and beyond. Thank you More
by Brett
Employees Worked With
December 12, 2024
I've been buying vehicles from them for over 40 years and the service has always been friendly, and does whatever it takes to work around my busy schedule. highly recommend them. the service has always been friendly, and does whatever it takes to work around my busy schedule. highly recommend them. More
by tillsley
Employees Worked With
December 12, 2024
We are so pleased with the service. No matter what the problem is they are there to help. Jim is so patient and kind. No matter what the problem is they are there to help. Jim is so patient and kind. More
by R&B DeL
Employees Worked With
November 25, 2024
Jim does a great job of getting me in and out and allways calls with up dates or problems . the main reason i take my trucks there for service or repairs calls with up dates or problems . the main reason i take my trucks there for service or repairs More
by tdirose
Employees Worked With
