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Matthews GM Center - Service Center

Vestal, NY

4.8
269 Reviews

269 Reviews of Matthews GM Center - Service Center

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February 21, 2025

Rob was super helpful in getting me new tires and brakes. I always thought a dealer would charge more for tires but NOT TRUE. I walked away feeling like I got a great deal and great service, plus a very comf More

by kbreno0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felicia (Receptionist)
February 21, 2025

I found Matthews GMC has the utmost friendly and knowledgeable staff who care about their customers! More

by TCONNELLY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Salvemini
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

Always professional, polite, quick and good, very happy, Very easy to work with, They needs a raise. LOL Thank you much. aaaa +++++ More

by dmod03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Salvemini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Matthews GM Center responded

Hi-Thank you for the 5 Star Review and your business!

February 18, 2025

I was early so they started my service early It was done quickly and I was on my way More

by crounds59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Matthews GM Center responded

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business!

February 18, 2025

Everyone was very helpful and workable. Pleasure to come in and do business. thank you More

by ddish59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Breward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tierno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ryder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Matthews GM Center responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

February 18, 2025

Everyone was accommodating and helpful in finding the problem with my vehicle. Andy and the service department worked diligently to fix the drivers side module. More

by heath20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Salvemini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Matthews GM Center responded

Hi- We’re so glad to hear you had a great experience with our team! Thank you for your business and the great review!

February 13, 2025

Andy was helpful, kept me posted with progress on my truck and explained what was done to it. More

by HURLEYS1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Salvemini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Matthews GM Center responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

February 12, 2025

Had a positive experience with Rob. As usual Bill Tabeek was helpful through the process. More

by wsage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Tabeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Matthews GM Center responded

Hi- We’re so glad to hear you had a great experience with Bill! Thank you for your business and the great review!

February 10, 2025

I am very grateful to Matthews Auto of Vestal for helping me with a lug nut issue I was having. I want to thank service writers Andy and James for their patience and recommendations. Also, a huge thank you More

by joangriswold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Salvemini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Matthews GM Center responded

Hi Joan- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

February 10, 2025

Fred was fantastic to work with as is the service department every time I visit. He keeps me updated on progress, researches and fixes the concern and is very fair with costs. More

by cmoulton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Matthews GM Center responded

Hi- We’re so glad to hear you had a great experience with Fred! Thank you for your business and the great review!

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