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Matthews GM Center - Service Center
Vestal, NY
329 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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329 Reviews of Matthews GM Center - Service Center
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July 03, 2025
They went over everything before they did the job. They got a lot done under my warranty. They found a few other things wrong with my SUV, got it fixed and i can't say enough about Rob as he went abov They got a lot done under my warranty. They found a few other things wrong with my SUV, got it fixed and i can't say enough about Rob as he went above and beyond of my expectations. Thanks Matthews. More
by JSCAVAZZO
Verified Customer
July 01, 2025
Pleasant, timely. These made the entire experience a good one. I am a repeat customer. These made the entire experience a good one. I am a repeat customer. More
by DTEACH97
Employees Worked With
June 22, 2025
My vehicle was towed in as the engine shut down. Perry Griffith took control and stayed on top of the situation and communicated with me the entire time. I can’t say how great the communication was Perry Griffith took control and stayed on top of the situation and communicated with me the entire time. I can’t say how great the communication was to be kept informed of the process of taking care of the issue. With service like this I was very satisfied with the GMC service center. More
by scott31
Employees Worked With
Perry Griffith
June 20, 2025
Very friendly and professional. Service was excellent and prompt. Waiting area was clean and inviting. Service was excellent and prompt. Waiting area was clean and inviting. More
by MMB1365
Employees Worked With
June 20, 2025
Thanks for the excellent work. When you buy a car from a dealership, you need more than just a sales person you need somebody who will back and service the vehicle. Thank you Matt When you buy a car from a dealership, you need more than just a sales person you need somebody who will back and service the vehicle. Thank you Matthews for being somebody we can rely on. More
by sblazice
June 12, 2025
Fred and Josh both were excellent. They accommodated last minute request for appointment and were impressively efficient in their communication and getting back to me. They accommodated last minute request for appointment and were impressively efficient in their communication and getting back to me. More
by trufriend
June 11, 2025
Very courteous service, easy in and out, and complementary car wash! Great communication with customer and service was completed satisfactorily. complementary car wash! Great communication with customer and service was completed satisfactorily. More
by mstricek
Employees Worked With
June 11, 2025
Service was handled very professionally starting with front desk reception to Mr. Jim Rogers and service mechanic front desk reception to Mr. Jim Rogers and service mechanic More
by rgreco1
