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Matthews GM Center - Service Center

Vestal, NY

4.8
298 Reviews

298 Reviews of Matthews GM Center - Service Center

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April 14, 2025

Fred was very professional and personable and got me checked in quickly. He made sure that what I came in for was in the service notes. Very easy and quick. I thought that the things that were on the More

by Suzietuzie
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Matthews GM Center responded

Hi Suzie- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

April 13, 2025

First time having my car serviced here! Was told they were running behind as I arrived, but I waited not even 48 minutes total. Andy was very helpful from beginning to end of my experience. More

by cbcont2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Salvemini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Matthews GM Center responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

April 12, 2025

Timely and professional service. Listened to we had to say and acted accordingly. Very good experieence. More

by bwalker15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Matthews GM Center responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

April 09, 2025

I had the service department do some work on my vehicle and they did a great job. truck was as clean as when I dropped it off. They are very helpful and they get the job done in a short amount of time. More

by cgoodrich10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Matthews GM Center responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

April 09, 2025

Mr. Fred Hobarth went above and beyond , even came in on his day off to get our service contract started. He kept me informed almost daily, which I was extremely grateful for. He quoted me a price and when More

by CJTOWNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Matthews GM Center responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

April 05, 2025

It's a pleasure dealing with the Cadillac/GMC service department. They all do a great job, especially Rob Linge!!! More

by dslocum1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Tabeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ryder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Matthews GM Center responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 28, 2025

Friendly courteous efficient professional with follow up and follow on. Highly recommend with no doubt nor issues. More

by LDAVIS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Breward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Salvemini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ryder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Filan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Matthews GM Center responded

Hi- We’re so glad to hear you had a great experience with us! We appreciate your business!

March 28, 2025

First time using Matthew’s for an oil change everyone there were extremely nice and knowledgeable. More

by howdogandrews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Matthews GM Center responded

Hi- Thank you for the 5 Star Review and your business!

March 28, 2025

Treated very well as usual, kept informed about the service on the car, offered additional service I didn’t realize I needed More

by khall12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Matthews GM Center responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 28, 2025

Great ppl and service highly recommend we have done business with them for many years More

by gumbylnrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul turno
Mar 31, 2025 -

Matthews GM Center responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

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