Matthews GM Center
Vestal, NY
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587 Reviews of Matthews GM Center
Excellent service and very informative. Scott has always been very friendly and knowledgeable. He as well as all the service team deserve a big "High Five". I would recommend this service Scott has always been very friendly and knowledgeable. He as well as all the service team deserve a big "High Five". I would recommend this service department to all my friends More
Have bought our last 2 cars (Tahoe and LTZ Chevy truck) from this dealer. Have had horrible experience with the service department. We live an hour away and now twice have made an appointment for 8am an from this dealer. Have had horrible experience with the service department. We live an hour away and now twice have made an appointment for 8am and been told upon arrival it’s not in the books. We were offered to wait all day in case they could squeeze us in with no rental car available. We will never return and take our business else where. More
Purchased vehicle . The sales transaction went smoothly. The salesman Ted O’Connor was a pleasure to work with. Very happy with sale. The sales transaction went smoothly. The salesman Ted O’Connor was a pleasure to work with. Very happy with sale. More
Would never go back had a recall went two separate times had an appointment sat there for over an hour for them to tell me that the part was missing will never go back had an appointment sat there for over an hour for them to tell me that the part was missing will never go back More
People were good. They tried their best. Didn’t do as I ask , but , what can I say. I am not your only customer. The loaner was nice , quite expensive for what I ha They tried their best. Didn’t do as I ask , but , what can I say. I am not your only customer. The loaner was nice , quite expensive for what I had done , the labor cost as much or more than the parts. More
I am beyond impressed with my service experience at Matthews Cadillac. Scott is amazing. He has an abundance of patience, and the ability to explain car language to the average person. I recommend Matt Matthews Cadillac. Scott is amazing. He has an abundance of patience, and the ability to explain car language to the average person. I recommend Matthews Cadillac to anyone that will listen, from sale to service I am extremely satisfied and will buy again. More


