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Matthews GM Center

Vestal, NY

4.8
587 Reviews
Call Dealership (607) 798-8000
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3721 Old Vestal Rd

Vestal, NY

13850

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587 Reviews of Matthews GM Center

November 29, 2023

Great customer service will bring my Cadillac back again for service work. Thank you for the help More

by HORSPOWR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth, Rob Linge, Joe Polakovich, Jim Rodgers
Report | Print
Dec 05, 2023 -

Matthews GM Center responded

Thank you for choosing Matthews and the great review!

November 27, 2023

Great service! ! My husband has used them for years. Buying vehicles and always using them for service and repairs. They have a wonderful crew! More

by R&B DeL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Trebeck, Bob Gaeta, Joe Polakovich, Jim Rodgers
Report | Print
Dec 05, 2023 -

Matthews GM Center responded

Thank you for choosing Matthews and the great review!

November 25, 2023

Moat aspects were very good. I was given a window of pickup of 9-10. The car was not picked up until almost 10:30. More

by khall12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
Report | Print
Dec 05, 2023 -

Matthews GM Center responded

Thank you for choosing Matthews and the great review!

November 22, 2023

Excellent service experience. I plan to come here for all my GM service needs as they come up in the future. More

by jdnoyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
Report | Print
Dec 05, 2023 -

Matthews GM Center responded

Thank you for choosing Matthews and the great review!

November 21, 2023

Excellent service plus ride home(only one in car-great) Ride back same; very happy More

by SNO24MAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Polakovich, Jim Rodgers
Report | Print
Dec 05, 2023 -

Matthews GM Center responded

Thank you for choosing Matthews and the great review!

November 21, 2023

We will not be coming here again. It seems the prices are getting to high. More

by MARATHONPAGANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Rodgers
Report | Print
Nov 22, 2023 -

Matthews GM Center responded

Hello- We're sorry to hear that you weren't satisfied with your recent experience. We understand your concerns and wish we could keep our costs the same however, as other items in the market increase, unfortunately so do our services. We do offer our Customer Loyalty Program, Matthews Rewards Plus, which can assist with alleviating some of the costs of our services. If you'd like to learn more please, reach out to Service Director Mike Ryder at 607-798-8000.

November 19, 2023

Experienced techs. Great help from the bench. I always take the shuttle. And it’s done real close when I ask! More

by impulsiveantiques
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge, Jim Rodgers
Report | Print
November 19, 2023

Everyone I've dealt with at Matthews is top shelf. Always professional, courteous, knowledgeable, dependable, sincere. More

by MomC270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge, Jim Rodgers
Report | Print
November 18, 2023

The sales and service departments at Mathews Chevrolet has always been very easy to deal with and I have always been happy with their customer service members in both departments. More

by DARRYL12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth, Rob Linge, Jim Rodgers, Tim Cseledy
Report | Print
November 18, 2023

Scott is a great representative for Matthews. Always helpful, very informative, courteous and pleasant to work with. So far we ave been very pleased with Matthews Dealership. So much so, that wh More

by BCHURCH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge, Jim Rodgers, Scott Sorbello
Report | Print
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