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Matthews GM Center

Vestal, NY

4.8
587 Reviews

3721 Old Vestal Rd

Vestal, NY

13850

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587 Reviews of Matthews GM Center

January 25, 2024

Awesome sales and after the sales experience. Called me after my delivery to make sure I had no questions about the vehicle. Very professional business More

by mryder97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The , Bob Gaeta, Jim Breward, Adam Crawford, Badr Elhamraoui
Jan 30, 2024 -

Matthews GM Center responded

Thank you for the great review and your business!

January 24, 2024

SERVICE WAS GOOD UNTIL CAR WASH TOOK FOR EVER. IT WAS VERY SLOW AND THE JOB DONE WAS POOR. THE REST OF THE WAS VERY GOOD. More

by MICHAEL JIMENEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Polakovich, Jim Rodgers
Jan 30, 2024 -

Matthews GM Center responded

Thank you for letting us know about your recent experience. We will communicate with our Team in an effort to provide a better future experience. We truly appreciate your business!

January 17, 2024

Ted O'connor was pleasant to work with and did a great job demonstrating all of the features of our new Acadia and walking us thru the reams of paperwork necessary to complete the sale. This is the second More

by dparker20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted O'connor
Jan 30, 2024 -

Matthews GM Center responded

Congratulations on your New Acadia! We're glad to hear Ted took great care of you! We truly appreciate your continued business and hope you enjoy your new ride!

January 17, 2024

Not real happy with their repair service don’t feel they pay much attention to overall condition had a repair that could have been avoided if they would have done the job and changed everything the first ti More

by allitems24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Linge, Jim Rodgers
Jan 17, 2024 -

Matthews GM Center responded

We're sorry to hear about your recent experience and we would love the opportunity to speak with you in an effort to turn your experience around, At your earliest convenience, please give Service Manager, Mike Ryder a call at 607-798-8000. Your business is important to us.

January 16, 2024

Rob was very professional and explained what was needed and why. I found him to be very personable and someone i liked doing business with. More

by fgreen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
Jan 30, 2024 -

Matthews GM Center responded

We're glad to hear Rob took great care of you! We appreciate your business and the perfect review!

January 16, 2024

Vehicle sale went smooth overall. Would recommend this dealer to others for ease of sale and finding financing. More

by zmanbmx631
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
January 15, 2024

Matthew has always been very professional and friendly to deal with. They always seem to treat their customers with respect More

by BLROGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom, Adam Crawford, Fred Hobarth
Jan 30, 2024 -

Matthews GM Center responded

Thank you for choosing Matthews! We appreciate your business and the great review!

January 13, 2024

Noticed my truck parked close to another vehicle and my door was opened into that vehicle More

by gregoryderick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sorbello
Jan 30, 2024 -

Matthews GM Center responded

Thank you for letting us know about your recent experience. We will communicate this with our Team and make sure our staff is being extra careful. We appreciate your business!

January 12, 2024

John Quick was very polite and professional from the first phone call. They treated my time as important as theirs. Will definitely check with this dealer for inventory in the future. More

by r1ryfun
Recommend Dealer
Yes
Employees Worked With
John Quick
Jan 30, 2024 -

Matthews GM Center responded

We're glad to hear you had a great experience with John! We appreciate your business and the great review!

January 08, 2024

Have been a customer for many years. Staff from sales to service is wonderful to deal with More

by MELODYK0321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Tabeek, Rob Linge, Joe Polakovich, Jim Rodgers, Scott Sorbello
Jan 30, 2024 -

Matthews GM Center responded

We appreciate your continued business and the great review!

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