Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Matthews GM Center

Vestal, NY

4.8
587 Reviews
Call Dealership (607) 798-8000
View Awards

3721 Old Vestal Rd

Vestal, NY

13850

Directions

By Type

587 Reviews of Matthews GM Center

August 19, 2025

They took me in with out an appointment and repaired my tire with a screw in it More

by northgateliquor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth, Rob Linge
Report | Print
Aug 21, 2025 -

Matthews GM Center responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

August 18, 2025

Ver positive experience. They are trustworthy, easy to work with. Tim is amazing and dependable More

by JENCHOYNOWSKI
Recommend Dealer
Yes
Employees Worked With
Tim Cseledy
Report | Print
Aug 19, 2025 -

Matthews GM Center responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

August 17, 2025

don't know Adam ? ? I dealt with Badr Elhamraoui please list his name for me I don't own a Buick but the form made me do it this review form is screwed up I a GMC 150 More

by grust
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Badr Elhamraoui, Darby Matthews
Report | Print
Aug 18, 2025 -

Matthews GM Center responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

August 15, 2025

You guys are the best. I feel so comfortable with everyone. It’s like having family taking care of all my auto needs! More

by klugauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey, Paul Tierno, Fred Hobarth, Rob Linge, Jim Rodgers, Andy Salvemini
Report | Print
Aug 18, 2025 -

Matthews GM Center responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

August 15, 2025

Broke my crappy lug nuts which I understand. Sent me home (1 hour away) with the other lug nuts not tightened. Was missing 1 lugnut on each tire. Was going to charge me $13/lugnut. Another mecha More

by Valerie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know his name
Report | Print
August 14, 2025

We had fantastic service from beginning to end! Everything was smooth and easy! Thank you very much! More

by oakwood_manor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Gaeta, Adam Crawford, Paul Tierno, Cole Lewis, Mike Ryder
Report | Print
Aug 18, 2025 -

Matthews GM Center responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

August 14, 2025

Cole Lewis did a fantastic job! He was quick to respond, didn't mess around pushing things I wasn't interested in, and got the transaction processed quickly. He also worked with my More

by adshah8085
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Connie Foley- 5 stars, Adam Crawford, Cole Lewis
Report | Print
Aug 18, 2025 -

Matthews GM Center responded

Hi- Thank you for choosing Matthews GMC for your automotive needs. We are thrilled to hear about your positive experience with Cole. Congratulations on your new vehicle! We appreciate your kind words.

August 14, 2025

Everyone was very nice. They were able to diagnose and fix the problem very quickly and I also got a courtesy ride which helped immensely. More

by kasey0325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Salvemini
Report | Print
Aug 18, 2025 -

Matthews GM Center responded

Hi Kasey- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

August 13, 2025

Everyone at Matthews GM is so friendly and helpful! The dealership is so clean and easy to get to. We drive an hour away to get our vehicles serviced at this dealership, because we love it there!!! More

by tami_hamberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth, Rob Linge, Jim Rodgers, Andy Salvemini
Report | Print
Aug 14, 2025 -

Matthews GM Center responded

Hi Tami- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

August 13, 2025

Vehicle was promptly taken in for service. Wait time was not an acceptable amount of time More

by LYNDAREINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Perry, Rob Linge, Jim Rodgers
Report | Print
Aug 14, 2025 -

Matthews GM Center responded

Hi Lynda- We want to apologize for the delay during your service appointment. We will use this as a training opportunity for our staff to make sure it doesn't happen again to another guest. Hopefully you will give us a chance to earn your business again in the future.

1
...
19
20
21
...
59