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Matthews GM Center

Vestal, NY

4.8
587 Reviews

3721 Old Vestal Rd

Vestal, NY

13850

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587 Reviews of Matthews GM Center

November 21, 2025

Service department is always very accommodating. Vehicle is always ready when they say it will be. More

by NOPLANB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
Nov 21, 2025 -

Matthews GM Center responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

November 20, 2025

Matthew's service did a fine job. Got me in and out fast. They were friendly and courteous. More

by L254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
Nov 21, 2025 -

Matthews GM Center responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

November 19, 2025

Dealership was a very relaxed atmosphere. The salesmen were kind and very responsive in getting a new car. More

by frampton5150
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Crawford, Paul Tierno, Mike Ryder
Nov 19, 2025 -

Matthews GM Center responded

Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

November 18, 2025

Very helpful with my needs and keeping me informed with what’s happening at all times More

by SABJMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge, Andy Salvemini
Nov 18, 2025 -

Matthews GM Center responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

November 17, 2025

I received excellent service, & I would recommend Mathew Chevrolet to any of my friends. Thank you More

by YUKONSBIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
Nov 18, 2025 -

Matthews GM Center responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

November 17, 2025

Had truck scheduled for a recall and Inspection. After waiting about 2 hrs, was told there was only one person certified to do the job, and "he was working on another one right now." I thought that' More

by COVTRANS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Linge
Nov 18, 2025 -

Matthews GM Center responded

Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

November 15, 2025

They scheduled my service quickly, diagnosed the problem and were able to fix it. Brakes work much better. Took the full day and had to pick up at the end of the shift but they were accommodating. Some info More

by WWNURSERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers, Darby Matthews
Nov 17, 2025 -

Matthews GM Center responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

November 12, 2025

Great experience, everyone we spoke to was kind and friendly. The purchase process was easy and our 2026 Sierra 2500HD was prepped and ready when we were told it would be. Thanks to everyone involved More

by FELTONDA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam Crawford, Paul Tierno
Nov 13, 2025 -

Matthews GM Center responded

Hi- Thank you for sharing your positive experience with us at Matthews GMC. We are delighted to hear about the smooth transaction and our team's dedication. We appreciate your trust and look forward to serving you again.

November 11, 2025

This was my first time at Matthews. Rob was fast, friendly and very helpful. I ended up needed tires which wasn't a surprise to me but Rob was very courteous when telling me they were r More

by JEANENNEHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
Nov 12, 2025 -

Matthews GM Center responded

Hi Jeanenne- We are delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

November 10, 2025

Had an emergency it deal with in a short amount of time. Working with Andy and the service center they managed to get me on my way faster then I thought possible Always great service More

by CHRISKAPEGHIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan, Rob Linge, Jim Rodgers, Andy Salvemini
Nov 11, 2025 -

Matthews GM Center responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

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