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Matthews GM Center

Vestal, NY

4.8
250 Reviews
We've been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges, OR market rate adjustment fees. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a New vehicle or servicing your existing vehicle. We offer a comfortable waiting area, charging stations, work stations, and free WiFi, so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too!
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3721 Old Vestal Rd

Vestal, NY

13850

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Showing 250 reviews

May 11, 2023

Very professional, courteous and does excellent work. Clean place, they offer refreshments and friendly staff. You will not be disappointed. More

by BIGGIE341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sorbello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Matthews GM Center responded

We're so glad to hear you were comfortable during your visit! We appreciate the great review and your business!

May 10, 2023

Rob greeted me right away. He listened to me on what I wanted done and was both polite and professional. He kept me up to date on the work being done. My car was spotless in More

by DVNITTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Matthews GM Center responded

Thank you for your business and the great review!

May 10, 2023

We are always satisfied when we visit the dealership. Both with the service and the people. More

by sheila.sullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Matthews GM Center responded

Thank you for your business and the great review!

May 10, 2023

It was the first lube oil and filter change and tire rotation for our 22 Buick. I waited. it was done quickly and Mr. Griffith was very professional and informative. More

by PJBRENNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Perry Griffith
May 23, 2023 -

Matthews GM Center responded

We're so glad to hear you had a great visit with us! We appreciate your business and the great review!

May 10, 2023

The people at the service desk are personable, welcoming and accommodating. Service was completed in a timely fashion and to my complete satisfaction. This is the kind of service I have experienced over the More

by dnlvestal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Breward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Polakovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Perry Griffith
May 23, 2023 -

Matthews GM Center responded

Thank you for your business and the great review!

May 10, 2023

Knowledgeable and experienced staff. My vehicle serviced in a very timely manner. My wife and I are happy with the service. More

by ROBRIEN59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Breward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Matthews GM Center responded

Thank you for the great review and your business

May 10, 2023

Scott is amazing at meeting and exceeding my expectations every time! I will not consider taking my vehicles anywhere else due to the level of service, fair and honest pricing and quality work. More

by blapicola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sorbello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Matthews GM Center responded

Thank you for your business and the great review!

March 30, 2023

All the issues were resolved timely and professionally. This Survey is making me write 15 words. More

by jcady7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
October 17, 2016

Excellent service Jim in the GMC service department was fantastic! He got my truck right in for service and kept me informed of the process until my truck was done. I More

by Love my GMC Sierra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim, Nancy and Jack
February 28, 2016

Excellent! The entire staff at Matthews Cadillac GMC was excellent from our salesman Tom Bogart all the way up to the General Manager Bob Gaeta! Thank you for th More

by mtview
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
G.M. Bob Gaeta Salesman Tom Bogart
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