Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Matthews GM Center
Vestal, NY
251 Reviews
We've been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges, OR market rate adjustment fees.
We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a New vehicle or servicing your existing vehicle. We offer a comfortable waiting area, charging stations, work stations, and free WiFi, so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 251 reviews
June 13, 2023
Scott was very communicative and helpful. Very clear with what he was communicating and made sure I understood the process. Very clear with what he was communicating and made sure I understood the process. More
by dawn6barkman
Verified CustomerEmployees Worked With
June 07, 2023
Everything was Great. I would definitely recommeng Matthews to any of my Friends or Family I would definitely recommeng Matthews to any of my Friends or Family More
by twegmann
Employees Worked With
June 07, 2023
Truck was not ready when promised, and problem wasn’t mentioned until I showed up to pick up truck. mentioned until I showed up to pick up truck. More
by MRGREENMAN2002
Employees Worked With
June 07, 2023
This was the first time that I worked with Jim. My standard was Perry who has retired. The quality of service is my number one criteria when selecting a dealership. My standard was Perry who has retired. The quality of service is my number one criteria when selecting a dealership. More
by Willie1944
Employees Worked With
June 01, 2023
I was very pleased with the service. Plus I needed a ride home & back which I did get. I shall & will tell all my friends on how well I as treated!!! I also good a free car wash plus my Plus I needed a ride home & back which I did get. I shall & will tell all my friends on how well I as treated!!! I also good a free car wash plus my vehicle was also washed when I picked it up. Good job all over. More
by SNO24MAN
May 30, 2023
Excellet service as always. Staff very helpful and provided updates on status of my vehicle. Thanks for the experience. Staff very helpful and provided updates on status of my vehicle. Thanks for the experience. More
by JTGOODNOUGH
Employees Worked With
May 30, 2023
Our intended buying experience got off on the wrong foot but, Adam made it RIGHT and Bill was very helpful in getting us the vehicle that WE WANTED! :) but, Adam made it RIGHT and Bill was very helpful in getting us the vehicle that WE WANTED! :) More
by FIFTYSHOOTER
May 29, 2023
Dealership treated me very well and the end result was a new truck! Thank you. new truck! Thank you. More
by DCHIEF44
May 27, 2023
Rob consistently ensures my requests and needs are met. He is professional, Friendly and treats me well. Matthews is lucky to have him as part of the service team. He is professional, Friendly and treats me well. Matthews is lucky to have him as part of the service team. More
by kgranger0205
Employees Worked With
May 26, 2023
They when and got me exactly what I wanted within the price I wanted to be in price I wanted to be in More
by rhenry84x
Employees Worked With
