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Matthews GM Center
Vestal, NY
251 Reviews
We've been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges, OR market rate adjustment fees.
We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a New vehicle or servicing your existing vehicle. We offer a comfortable waiting area, charging stations, work stations, and free WiFi, so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 251 reviews
June 28, 2023
I continue to purchase Cadillacs because of the service department.. an excellent department run by Jim Rogers. department.. an excellent department run by Jim Rogers. More
by SABWIESNER
Verified Customer
June 26, 2023
I called for an appointment and one was given to me. I went to the service center and my car was quickly attended to. It was a simple procedure and satisfactory results were achieved. I went to the service center and my car was quickly attended to. It was a simple procedure and satisfactory results were achieved. More
by RAKEL
Employees Worked With
Other Employees :
Perry Griffith
June 23, 2023
Attempts to give best service possible. Accomodating, listens to your concerns. Comfortable waiting area. Tries to minimize repairs where possible Accomodating, listens to your concerns. Comfortable waiting area. Tries to minimize repairs where possible More
by Skizard
Employees Worked With
June 23, 2023
Very informative and couldn’t do enough for me. I will definitely return for service. I will definitely return for service. More
by jimsr0
June 22, 2023
June 20, 2023
Excellent service. They are right on top of their jobs. Very honest and open with me They are right on top of their jobs. Very honest and open with me More
by AAMMILES
Employees Worked With
June 19, 2023
Good communication and up front conversation about the diagnosis process and potential cost was appreciated. diagnosis process and potential cost was appreciated. More
by luv2golf8
June 19, 2023
Always a good experience, on time and easy to schedule an appointment on line. AND the Birch Beer is fantastic. Thank you Scott, see you soon ! appointment on line. AND the Birch Beer is fantastic. Thank you Scott, see you soon ! More
by ADIXON5
Employees Worked With
June 14, 2023
Experience was excellent. Our salesman David Reyes was very helpful and friendly. Would definitely recommend dealership to friends Our salesman David Reyes was very helpful and friendly. Would definitely recommend dealership to friends More
by Jdman1969
Employees Worked With
June 13, 2023
Very professional. Everyone was helpful and polite… They kept me informed when my car would be ready. Everyone was helpful and polite… They kept me informed when my car would be ready. More
by rohmann69
