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Matthews GM Center
Vestal, NY
248 Reviews
We've been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges, OR market rate adjustment fees.
We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a New vehicle or servicing your existing vehicle. We offer a comfortable waiting area, charging stations, work stations, and free WiFi, so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 248 reviews
July 12, 2023
I am beyond impressed with my service experience at Matthews Cadillac. Scott is amazing. He has an abundance of patience, and the ability to explain car language to the average person. I recommend Matt Matthews Cadillac. Scott is amazing. He has an abundance of patience, and the ability to explain car language to the average person. I recommend Matthews Cadillac to anyone that will listen, from sale to service I am extremely satisfied and will buy again. More
by Ckt
Verified Customer
July 12, 2023
People were good. They tried their best. Didn’t do as I ask , but , what can I say. I am not your only customer. The loaner was nice , quite expensive for what I ha They tried their best. Didn’t do as I ask , but , what can I say. I am not your only customer. The loaner was nice , quite expensive for what I had done , the labor cost as much or more than the parts. More
by HONEYROSE12050
July 10, 2023
My mom bought her first Jeep and caddy at matthews. Both. Right of the show floor. My brother bought his used Jeep also. I bought both of my voyagers from Matthews. My voyager had 0ver 600 thousand Both. Right of the show floor. My brother bought his used Jeep also. I bought both of my voyagers from Matthews. My voyager had 0ver 600 thousand miles on it , the motor outlasted the body. I am disappointed in the paint job on the caddy. It is bubbling up on the hood. Other than that. They try to do well More
by HONEYROSE12050
July 07, 2023
Reliable, friendly and very knowledgeable. They are close by for service and efficient. Thank you for asking. They are close by for service and efficient. Thank you for asking. More
by jmiller127
Employees Worked With
June 30, 2023
My third GMC Sierra from Matthews. Last two from Paul Tierno. Paul is very knowledgeable, patient, and as always zero pressure. Some of the other salesmen pitched in (sorry, I forget Last two from Paul Tierno. Paul is very knowledgeable, patient, and as always zero pressure. Some of the other salesmen pitched in (sorry, I forget their names) to help while Paul worked with me regarding the transaction and sales procedure. I'm sure all the others are excellent and capable salespeople, but for my money I'll stick with Paul and refer my friends to do the same! BTW....I purchased a 2023 GMC Sierra More
by sgwinjr
Employees Worked With
Other Employees :
Seamus McNally, Jim Rodgers, and of course Joe P. (Polakovich)!
June 30, 2023
Always excellent quality service delivered at Matthews Garage by Jim Rogers and his team! Thank you. Garage by Jim Rogers and his team! Thank you. More
by myeldel
June 28, 2023
Great service department and always willing to help with my problems. Very informative during my repair. my problems. Very informative during my repair. More
by dmhartz
June 28, 2023
I continue to purchase Cadillacs because of the service department.. an excellent department run by Jim Rogers. department.. an excellent department run by Jim Rogers. More
by SABWIESNER
June 26, 2023
I called for an appointment and one was given to me. I went to the service center and my car was quickly attended to. It was a simple procedure and satisfactory results were achieved. I went to the service center and my car was quickly attended to. It was a simple procedure and satisfactory results were achieved. More
by RAKEL
Employees Worked With
Other Employees :
Perry Griffith
June 23, 2023
Attempts to give best service possible. Accomodating, listens to your concerns. Comfortable waiting area. Tries to minimize repairs where possible Accomodating, listens to your concerns. Comfortable waiting area. Tries to minimize repairs where possible More
by Skizard
Employees Worked With
